"The gourmet Restaurant is a top Cuisine (I suggest take the 6 course menu) and very friendly service an excellent wine selection for connoisseurs(let them choose the wine) just the best place in the entire skiing area."

"After the connection between Vorarlberg and Tyrol was cut off due to heavy rain, we were lost on the road to Steeg. We entered the Styrolerhof and were warmly received by a friendly waitress who advised us, in a very professional manner, in the choice of a pastry, in this case a very nice Strudel. The receptionist (or perhaps she was the owner of this cozy place?), with great kindness and empathy for our situation as shipwrecked on the road, made and printed out on the computer a route for us so that we could reach our destination (Seefeld) despite the roadblocks. Thanks to her we arrived safely in SEEFELD. Despite our short stay, we noticed that human warmth and a very friendly atmosphere reigned in this hotel."

"I strongly advise against staying at this accommodation! We arrived at the place around 1 p.m. and wanted to ask at reception if we could leave our cars and get something to eat somewhere in town. Before we could even say "hello," the woman behind the reception desk snapped at us, "Check-in isn't until 3 p.m." As it turned out later, the "friendliness personified" behind the reception desk was the hotel manager. So we got in our cars and drove to the old dairy in town for lunch. Around 3:30 p.m., we drove back to the accommodation and got our rooms relatively quickly. The surprise came when we entered the apartment... The room was significantly smaller than the one we had booked and didn't have the beds and bathroom amenities listed in the booking confirmation. On top of that, we had, of course, paid a higher price for the room. This was presumably a misunderstanding, so we went back to reception. In the meantime, a long queue had formed. There were about six parties ahead of us. It seems we weren't the only ones who had this experience; a couple ahead of us had a similar problem, and the family behind us had also received a smaller room than booked. Well, it was our turn (after about an hour's wait) and until then we still assumed it was a mistake and would surely be cleared up. The receptionist was very helpful but said we would have to discuss it with the hotel manager. So we did, and we tried to explain to the hotel manager, whom we had already met at lunchtime, that we unfortunately hadn't received the room we had booked and paid for. I wanted to show her the booking confirmation, but she refused to see it and kept interrupting me with the same phrase: "You received the room you booked and paid for." Even when I pointed out that pregnant women can't sleep in a bunk bed, she simply replied, "A bunk bed is also a double bed." Then, after three unsuccessful attempts to explain, she said, "I can't do anything anyway, we're fully booked." With that, she disappeared through the door by the reception desk, leaving us and the other family with two children standing there. We thought she'd come back soon and see what she could do. When she still hadn't reappeared after 50 minutes, we decided to contact the hotel chain's headquarters directly, hoping for some assistance, as the hotel manager seemed uninterested in resolving the problem. We went back to the apartment where our children and wives had been waiting for a little over two hours and tried to reach the headquarters by phone when suddenly the doorbell rang. There stood the helpful lady from reception (not...)."