Toyooka Sky Hotel

"It was great! The breakfast was good and close to the station."

Rakuten STAY TERRACE Kinosaki Riverside

"and the facilities were very good."

Kinosaki Maruyamagawa Onsen Ginka（Preschool children not accepted）

"Hotel dinner is very good"

Sensui

"I've been staying at this inn every crab season for the past four or five years, and I absolutely adore the food, atmosphere, and staff. That's why the recent incident is more than just shocking. We had made a reservation for 7:30 PM, which allows you to choose your dinner time in advance. However, just before 2 PM on the day itself, we suddenly received a one-sided message: "Due to snow, dinner will start at 6 PM." We were already in the middle of a teppanyaki lunch course. Naturally, they couldn't respond immediately, so we hung up the phone and tried again after arriving at the inn. However, the reasons they gave us were: 1) another guest canceled; 2) the staff wouldn't be able to return home late at night due to freezing. Honestly, neither of these were of any concern to us. We were also worried about the weather, checking the forecast multiple times the day before and taking the bus instead of driving, taking every precaution to come to Kinosaki. It's completely unacceptable that the inn, which is supposed to be familiar with Kinosaki's climate, didn't know the weather until 2 PM on the day itself. What's even more disappointing is that it was the young proprietress who handled this situation. "The staff member suddenly stopped coming, and that's why I'm here now!" he said, almost losing his temper. From start to finish, he showed no sign of understanding my circumstances or feelings, insisting, "It's not possible." The worst part was, "I'll check with other guests to see if the time can be changed and contact you on your cell phone." He explained that it would take time to check with seven groups. Despite telling them, "It's okay, I'll wait," he never contacted me. He completely ignored me. I was touring the outdoor baths, but feeling uneasy, I returned to the inn just before 6 p.m., where the owner answered. "Huh? Did they contact you?" ...No, they didn't. There was no call history. Honestly, I was amazed at how one person's emotional response could destroy so much trust. ¥140,000 per night isn't everything. However, for an inn in this price range, the way this inn handled this experience was extremely disappointing. However, I want to make one thing clear: the staff who take care of me every year, the head chef, the owner, and the other staff members are all truly wonderful. Their smiles, attentiveness, and delicious food are all top-notch, which is why I've been coming here for so many years. The president took this incident very seriously and said, "What happened can't be helped, but we will consider how to prevent the same thing from happening again." I truly felt that it was good that he was in charge. That's why I feel even more disappointed. The only thing that was truly disappointing was the young proprietress's response. I chose to write this honestly because I loved this inn. I sincerely hope that things will improve."

Kinosaki Tenboen

"It's really great. The service, food and rooms are very cost-effective. The Japanese service is meticulous and it has thought of everything you can think of. The kaiseki cuisine is also quite ceremonial. This is not the most expensive hotel I have stayed in in Japan, but it is definitely the most satisfactory one."

Sento Ryokan

"The hotel was very clean, and the staff were all incredibly friendly, kind, and full of empathy."

Ooedo Onsen Monogatari Premium Kinosaki

"It is a bit far from the JR station, but the hotel offers shuttle bus services to the main street and the "Seven Public Baths” and free to entry the 7 public Onsen The buffet dinner is incredibly delicious with a wide variety of food, and the quality is high! Please give it a try! Reviews: * Location (2/5) ⭐️⭐️ * Dining (5/5) ⭐️⭐️⭐️⭐️⭐️"

Fugetsugyosho

"Complete facilities and sumptuous dinner"

Kinosaki Onsen TSURUYA Ryokan

"We loved our stay at the ryokan. It is situated in a wonderful relaxing town. The hot springs are great! All the staff at Tsuruya were friendly and helpful. We enjoyed having our 3 meals there. The rooms are all very clean and carefully organized to reflect traditional Japanese culture. Thank you to all for making our stay memorable !"

Rakuten STAY TERRACE Kinosaki Riverside

Yanagiso

"Date of Stay: January 24-25 Number of Guests/Purpose: 2 people, Sightseeing Overall Rating: B Pros: * The room was clean and looked exactly like the photos. * Wi-Fi was available. * Check-in was smooth. * Rental service for boots and umbrellas was provided. * Came with tickets for touring Kinosaki Onsen, and the room had a convenient onsen set for taking out. * There are private baths within the building. Cons: * The room felt a bit old. * At night, hotel staff were loudly arguing outside the annex, which left a bad impression. Location/Surroundings: * About a 10-minute walk from the station. It felt a bit of a walk, but being in the center of the onsen town made access to all hot springs excellent. Host's Service: * Friendly and good service. Summary: Considering the price and location, it was good. However, it's not somewhere I'd definitely want to stay again, but rather I'd be interested in trying other ryokans next time."

Oyado Hakusan

"This ryokan is located outside the village and therefore away from the other onsen. Despite the free shuttle, this quickly becomes a problem if you're short on time and want to make the most of your stay. The inn consists of a main building and an annex, requiring you to cross a narrow alley to get from one to the other, which doesn't make things any easier. The staff is very welcoming. Our traditional tatami room, with minimal furniture and a futon for sleeping, was equipped with a (very small) washbasin area, a separate toilet, an electric massage chair, and a ceramic bathtub with a shower, both outdoors. Guests can reserve the hot spring baths for private use free of charge. Our room, like the hotel itself, is showing its age and could use a good renovation. However, we were able to enjoy a magnificent and excellent dinner served in our room. Breakfast was also of a very high standard. I advise people who wish to stay in Kinosaki to look for a better maintained hotel closer to the village."