Kinosaki Maruyamagawa Onsen Ginka(Preschool children not accepted)
Hotel near Toyooka
Highlights
Private hot spring with serene river views
Serene river views from glass bath
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No.
4
9.5/10
109 reviews
Kinosaki Onsen Tokitotoki
Hotel near Toyooka
Highlights
Natural hot springs with private spa experience
Bar with abundant drinks until midnight
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No.
5
9.3/10
264 reviews
Yuraku Kinosaki Spa & Gardens
Hotel near Toyooka
Highlights
Explore seven therapeutic hot springs experiences
Three unique private outdoor spa baths
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No.
6
9.7/10
348 reviews
Kobayashiya -Kinosaki Onsen-
Hotel near Toyooka
Highlights
Ticket for 7 outdoor hot springs
Ten rooms overlooking tranquil garden views
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No.
7
9.4/10
276 reviews
Mikiya' Famous for Shiga Naoya at Kinosaki Hot Springs
Hotel near Toyooka
"Great service"
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No.
8
9.3/10
73 reviews
Kawaguchiya Kinosaki Riverside Hotel
Hotel near Toyooka
Highlights
Privately enjoy hotel's natural onsen
Exquisite Japanese dinner with seasonal ingredients
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9.7/10
Amazing
GGuest UserThe service was excellent and very patient. This year, I happened to visit during their renovation, and all the facilities and rooms were in great condition. The location is superb, and the overall environment and atmosphere are quite good. They also provide yukata and geta for the full experience, although I found the geta really uncomfortable and hard to walk in! 😂😅 There aren't many dinner options in Kinosaki Onsen at night, so I recommend eating early or buying something to bring back to your room. This is a place I would definitely stay at again. If they could extend their services until 24:00 in the future, that would be asking a bit much, haha.🤣😅
안안순일The location of the ryokan is located in the center of the town, so the location was very good for public hot springs, and both hot springs in the ryokan were very good. The dinner and breakfast provided were also very delicious and the staff were very friendly and satisfied. Even if I go again, I think I will visit Morizya.
GGuest UserMiya took care of us so well. He kneeled the entire time while serving us tea and talking with us. He drove us to the station and even went above and beyond to help with our luggage and take pictures for us.
1. Wonderful staff — especially Miya.
2. Colored yukata are free, and the onsen pass is also included. They provide separate yukata for sleeping and for wearing around the hotel/onsen town.
3. Around 6 PM, the staff comes to set up your futon for you. They also bring an ice-cold pitcher of water to your room.
4. They have 2 onsens (one on the 1st floor and one on the 2nd floor). The men’s and women’s baths alternate depending on the time.
5. They offer a shuttle service to the furthest onsen and to the station — just let them know what time you’d like to go.
6. The breakfast is THE BEST! There’s so much food and variety, and everything is very clean and fresh.
7. They give you a pamphlet to collect stamps, and once completed, you receive a souvenir afterward (a pair of wooden chopsticks).
8. They also have fancy hair dryers here (Dyson, ReFa, etc.).
The onsen town experience itself was amazing, but honestly, it’s the service and hospitality at the hotel that will make me want to come back again someday.
Thank you all the staff. Staying in such a beautiful place surrounded by breathtaking views and genuinely kind people has been such a memorable experience.
GGuest UserThis is a lovely place to stay, a little bit away from the Kinosaki Walking Street, but not too far, an easy walk. It's also close to the Kinosaki Ropeway. The onsen at the hotel is beautiful, and you also get free passes to the public onsens in Kinosaki.
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
GGuest UserGeneral impression:
This is a super decent house with an excellent view of the kinosaki village. You could feel the management put lots of efforts to maintain the best comfort of every guest and the whole team operated under warm & effective process.
While we are having breakfast or dinner in the dining area, their staff make a very efficient turn to change our yukata, towels, bottles of water, making up mattress on our room.That impressed us so much!
Onsen quality:
The onsen inside the house is well managed and run until mid night. We can go outside with the free pass of public onsens, but we also enjoy ourselves in the in-house onsen because of more accessories provided there. You can feel the onsen owner care about guests more than the public onsens outside.
Dining experience:
We enjoyed the half board experience for 2 nights, especially the 2nd night with the tajima beef sukiyaki. The flavors & taste feed us well. Though breakfast is a bit simple, but we could make up some room in our stomach to enjoy snacks or ice-cream in the village.
My friend & I would definitely give 5 star rating to Yamamotoya, and will recommend our friends to visit you again.
DDmitrii_Kornet7This hotel is wonderfully located in a quiet and secluded spot. The staff are friendly and helpful with everything.
We had a room with a garden view, a waterfall, and direct access to the garden. Special thanks for that!
Regarding the food: If you choose breakfast and dinner, note that dinner service is 2 hours long, and breakfast is 1 hour. Keep this in mind when planning your day. The meals are served in classic Japanese style at the hotel restaurant. Food is served in courses, and everything is fresh and delicious. There's a lot of food – in fact, it was almost too much for me. Dinner, especially, offers an enormous amount of food: fish, crab, appetizers, and so on.
The hotel staff, particularly Kunvar Niruta from Nepal, assisted us with everything, including explaining how to properly eat the various dishes.
For the onsens: there are private baths with fruits and flowers, which can be booked once a day for 40 minutes. There are also other private baths with unlimited usage time, and public baths available.
The hotel also provides a shuttle bus to the station.
Everything about the hotel is good: it's beautiful, cozy, interesting, and authentic. The only minor inconvenience was the short faucet in the bathroom sink, which was quite awkward. Otherwise, everything was excellent.
WwywingThe room was large, the bed was very comfortable, and the whole town of Chengqi Onsen was very cozy and pleasant. I loved it. There are many restaurants worth eating at, such as Haizhongyuan, a pub run by a mother and daughter/daughter-in-law, all of which were very good, and the coffee and breakfast sandwiches at No.1 were also very good. We originally booked a two-night stay with two meals. One day before arrival, a guest at the hotel had a minor ****. According to Japanese government regulations, the hotel cannot provide meals for three consecutive days, so we asked the hotel to help us book a kaiseki dinner at another hotel and agreed to accept a refund for the meal. The hotel helped us book the famous Nishimuraya, which was very delicious. The hotel also paid for all the drinks that night as compensation, which can be said to be very sincere.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
MMrBonUpon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there.
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For Hot spring hotels in Toyooka, the average price is €528 for weekdays , and €580 for weekends (Friday–Saturday).
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