Hampton Inn by Hilton Elliot Lake, Ontario

"I understand that the hotel is undergoing renovations, but renovations do not excuse a lack of basic guest services—especially when you are paying **almost $300 per night**. The breakfast area was closed for renovations and breakfast was moved to the lower level, where there was nowhere to sit. We brought our food back to the room, only to discover there was no coffee available there, so I had to stop in the lobby with my breakfast to get coffee. Even more frustrating, there wasn't even a bottle of water in the room. After paying nearly $300 for the night, I actually had to go to a store after checking in just to buy water. There was also no pen, no paper, and the shower gel dispenser wasn't working. The toilet was the biggest issue. It was broken and would not function properly unless we manually added water to the tank in order to flush it. That's simply not acceptable for a hotel room at this price. I brought all of these issues to the front desk when we checked out. When I specifically asked about the lack of bottled water, I was told, *"We will have water bottles available after the renovation is complete."* "The service I received was disappointing. The front desk member I spoke with showed little concern about the issues I had raised, and there wasn't even an apology for the inconvenience." Honestly, I would expect **more** effort to be made to accommodate guests during renovations—not less. If the normal breakfast area is unavailable, provide a comfortable alternative. If amenities are temporarily reduced, compensate for that inconvenience with extra attention to the basics. At almost $300 a night, I expect a functioning toilet, working bathroom amenities, drinking water, and basic supplies in the room. Those aren't luxury extras—they're the basics. The renovations may eventually improve the property, but **guests shouldn't have to pay premium rates while receiving a reduced level of service.**"

Ambassador Motel

"Very friendly staff thank you."

Red Top Motor Inn

Air-Dale Fishing and Hunting

Algoma Motel

"I reserve online with Trip.Com. paid $124. The room needs to be renovated. There was only a small bar of soap, no shampoo, no kettle..... The breakfast was only a muffin with coffee. ( The muffins was tasty and fresh. ) Not recommended. I will never return to this hotel. I am on the road since 18 days and this is the worst hotel room I had during my trip. This is the first time I've ever given a bad review"

Comfort Inn

"The hotel is nicely renovated. The hotel is well located. The breakfast is fine. I was surprised I couldn't find a little exercise room."

Northlander Motel

"We're only staying one night; it's inconvenient to drive at night with children. The environment is quite nice, and the service is friendly!"

Wawa Northern Lights Motel and Chalets

"Nice place to stay"

Sleep Inn

"Limited options in SSM, this is a mid scale hotel that is clean and complementary breakfast is a bonus."

McCauley's Havilland Bay

"Where I needed it to be on my way from Newfoundland to Vancouver Island. Absolutely clean. Another reviewer was right, the pillows and bed was fantastic. Don't know that I even turned over while I slept for nine hours through the night. The room had everything I needed. I liked it so much I extended my stay! My only regret was that their restaurant hadn't opened for the season yet."