"Wonderful ski/winter holiday in the Swiss mountains. Fantastic view of the snow-covered peaks from the hotel. Simply fantastic. We'll be back."

"This is our third visit to the lovely Tschuggen hotel, it really is an incredible place. It’s cosy, has an amazing calm and family feel about it, the staff are amazing, it’s just quality. The spa is truly amazing, the two Saunas and Steam are fantastic. Breakfast is equally a delight, so much on offer at the buffet. Plus even more such as french toast, pancakes, crepes etc on the main menu. Yes it’s expensive but it’s worth it and we will definitely be back again. Don’t change a thing and keep up the great work. Thanks for everything."

"Gyopi understands very well to read the guest's wishes from the eyes. She is created for the gastronomy / hotel shop because she has developed a very great understanding of using me as a guest very friendly, great and proactive in service. She has a very fine way and communicates perfectly. My excellent compliment and appreciation to Gyopi! Thank you very much!"

"Extremely bad"

"I had a great stay at the Hotel Sourcehof in Arosa! The price-performance ratio is simply unprecedented. The view of the surrounding mountains is breathtaking and invites to stay. Breakfast was excellent – a large selection, fresh products and everything you need to make a perfect start in the day. I would like to emphasise especially the uncomplicated self-in and check-out, both which have worked quickly and smoothly – ideal for stress-free arrival and exit. The cleanliness of the entire hotel was unsmooth, making the stay even more pleasant. In total, a wonderful hotel that I will definitely recommend. I'll be happy to come back!"

"Valsana Hotel in Arosa was a fantastic experience. The setting is beautiful — surrounded by stunning alpine scenery that makes it easy to unwind. The hotel itself is modern yet warm, with spacious, well-designed rooms that feel comfortable and thoughtfully put together. The beds were very comfortable, and we slept well throughout our stay. Breakfast was excellent, with a great selection and high-quality ingredients. It felt generous without being overwhelming. The spa facilities were a real highlight. The hot and cold plunge pools and sauna were especially enjoyable after a day out. The gym is well equipped — far better than the typical hotel setup — and the complimentary yoga session for guests was a great touch. It was professionally led and a genuinely enjoyable part of the stay. What stood out most was the staff. Friendly, attentive, and very responsive to last-minute requests. The service felt natural and seamless. Overall, they’re clearly doing something right. We’ll definitely be back."

"water was not hot enough for bath they couldn't change my electric vehicle nice view over city and to mountains"

"We stayed at the Sunstar Arosa for two nights with our company. The room was clean and tidy. The wellness area was beautiful, spacious, and diverse, as was the indoor pool. The service, both at reception and in the restaurant, was completely out of step with the price range the hotel claims to be. The staff is untrained and doesn't know how to serve guests properly. Unfortunately, there was no trace of professionalism; everything was just done randomly. Serious errors occurred that shouldn't happen in a 4-star hotel. The 80-franc red wine was poured into a white wine glass, the plates were somehow placed in front of the guests, and orders were taken incorrectly. The food was mediocre at best; no course was special or top-notch. Everything tasted average, sometimes bland, and was out of season. We were also surprised when we, as 55-year-olds, were addressed with "Du" (formal). This is appropriate in a youth hostel, but in a hotel in this price range, we found it disturbing and completely inappropriate. We don't believe this concept will be successful in the long term. In short, the food and staff don't match the price level of a 4-star hotel. Therefore, we wouldn't return to this hotel personally."

"Our stay at Waldhotel Arosa was truly delightful. The service was warm, attentive, and professional, making us feel at home throughout. The dining was fantastic with excellent variety and quality. We especially loved the relaxing pool and spa, which made our visit even more memorable."