"Very friendly and efficient reception. Good breakfast buffet. Was a nice stay."

"Absolutely great hotel, with the classiest and most polite and warming staff you will find in this region. The hotel has a unique feature, that differs it from others - a private Tschuggen express, which will take you to the slopes straight from the hotel door."

"Gyopi understands very well to read the guest's wishes from the eyes. She is created for the gastronomy / hotel shop because she has developed a very great understanding of using me as a guest very friendly, great and proactive in service. She has a very fine way and communicates perfectly. My excellent compliment and appreciation to Gyopi! Thank you very much!"

"Extremely bad"

"It's a bit far from the station, but you can go by free bus. The room is very clean and clean. Breakfast was also very good. You can get an Arosa card during the summer season, but if you haven't received it by email in advance, consult the front desk of Hotel Alpensonne Arosa, which is a short walk away."

"For the last three years, we spent our Christmas / New Year holiday in Valsana Hotel in Arosa and every time when leaving the place made sure to immediately book again for the coming year, which says it all. The hotel offers great, spacious, comfortable and very clean rooms with a very nice view; staff is very friendly, helpful and attentive; the hotel is situated in a great location to go skiing, for a walk and to reach all places in Arosa on foot; the restaurant Twist offers a great selection of dishes with and really excellent service; and everything is also very children friendly."

"water was not hot enough for bath they couldn't change my electric vehicle nice view over city and to mountains"

"We were a large group that stayed at this hotel for several days last week. We know the hotel well, as we have been staying there for several years. This year I was extremely impressed by the family atmosphere that has prevailed there since the change to the upper floor. We were given a very warm welcome at the hotel and the service was top notch. Above all, Reto, who had everything under control and, no matter how hectic it was, always had a smile on his face and was in a good mood. The food was served quickly, even though we were a large group, and, of course, what is very important, it was excellent. Above all, a lot of attention is paid to detail and that sets this hotel apart from other hotels (today). The nice ladies and gentlemen at the bar and in the service (whose name I unfortunately can't remember, sorry) were also very friendly. We had a great week at the Hotel Sunstar and would like to thank everyone who spoiled us during the week from the bottom of our hearts for their efforts and certainly also for the overtime they put in for us. :) Since I also worked in a hotel a few years ago, I know how happy it is to receive positive feedback. For this reason, I wanted to take a few minutes to thank this great hotel and its employees. Keep up the good work and you will definitely move towards number 1 in this rating. :) Sandra"

"Stayed here for a ski vacation and had a fantastic experience. The location and infrastructure were excellent, and the staff was always friendly and attentive. Our kids felt welcome and loved the playroom. The fitness room and sauna were perfect for relaxing. The room was spacious and well-maintained. Highly recommend!"