Mardin Hotels with Balcony

"Отличный отель. Находится на горке. Кому не нравятся лестницы, будет не удобно каждый день ходить. Завтраки превосходные. Терраса с прекрасным видом. Сотрудники просто замечательные. Помогали с любыми вопросами."

"I liked the hotel and its facilities. I lost my phone in Mardin and the reception helped me find it technically. I have only one complaint. I bought this hotel through Trip.com. But the reception kept telling me that a reservation was made and payment was not received. They claimed that I did not pay even though I showed them my credit card statement and the screenshot I took from the trip application as PAID. There is obviously a systemic non-contact situation that has nothing to do with me. The receptionist tried to charge a credit card registered on the internet without my permission and when she could not receive payment, she said that my credit card was not valid. I made the payment through the application once and did not allow it to be recorded. I did not make a reservation as a prepayment, I paid in full, why would I record my credit card in the system and connect it. We encountered this problem when we entered the hotel, they did not solve it and when we left, they came again with the same statement and insisted that we did not pay even though we tried to say that we would catch the plane. The only thing that overshadowed my hotel stay was this lack of communication. If you make a payment from this hotel through another intermediary and purchase a service, be sure to keep the statements and screen recordings showing that you made the payment, you will not be able to justify yourself later."

"This is what my friend Lulu writes about our stay at Şems Inn Hotel (I'm adding her pictures): Having one of the best stays with my best friend at this cute, vibrant hotel. The interior view is absolutely beautiful and feels so exotic to me coming from China—like a little oasis tucked away from the world. The people here are incredibly warm and lovely, which makes the whole experience even more special. Don’t forget to check out the artwork on the walls—the owner is actually the artist behind it, which adds such a personal and creative touch. This is definitely a stay you don’t want to miss if you want to truly elevate your experience. I already know that whenever I think about Sem, it will bring a smile to my face."

"Highly recommend this hotel to everyone! As so many stayers at the hotel said, the location is sooo convenient to everywhere. It is right in the middle of the town! Also there is a fancy restaurant out there with gazebo, from where you can have a whole glance at the scene of this city. Meanwhile the manager is handsome and so helpful to give good advice on tourism! You won't regret to stay here."

"The room is very good. The historic old house is the best location overlooking the Mesopotamia Plain. The night view is great. The shower water is very large. It is very comfortable. The only thing for me is that the address is difficult to find and there are many steps to walk. I am exhausted. The boss's service is very very very. Okay, always do everything you can to help me."

"Very good airport hotel, only 800 meters from the airport, ten minutes walk, the hotel environment facilities and services are very good, cost-effective, highly recommended, the best place to transfer back to China, you need to book in advance."