GGuest UserNice stay, beautiful place and conveniently located. Takes 15-20mins drive to mall road. However, if it snows, tourist rush in and it can take 2 hours to reach Mall Rd due to traffic
BBhantiWe had booked 3 rooms for our family at Radisson Kufri from 30th April to 3rd May 2022. The property is new, clean and has a lovely view. I particularly liked the lobby which had an 'old English inn' appeal to it. The rooms are well-decorated and are decent sized. After reading some reviews on the internet, we had booked superior rooms but realized that they have a 'wall view'. Specially the superior rooms in the wing which has the restaurant are very dark because they have a wall very close to the window. If you are interested in a good view, then either request for superior rooms with valley view at the time of booking or book a delux room. We had one superior room in the restaurant wing which we were slightly unhappy about. The hotel upgraded us to a delux room in the other wing the next day after check-in and did not charge us anything extra for it. Really appreciate this! I would like to thank Siddharth, Aditya, Rahul and others for ensuring that we had a pleasant stay.
Considering that Radisson Kufri is a five-star property away from Shimla town, expect the food prices to be on the higher side. But the restaurant amazed us with yummy food during our entire stay. The breakfast buffet had an elaborate spread and everything was delicious. We also tried the dinner buffet on our last night and were again not disappointed by the quality and taste of food. Special thanks to Chef Rajesh Rana for himself checking on with us about the food quality and also the complimentary beetroot halwa which was very tasty. One of the family members was fasting on one of the days and had certain dietary restrictions which were catered to well by the chef.
Some things that the hotel can improve on in the future would be to add more staffs at the restaurant during breakfast (they are already working on this). The hotel can also carry out periodic inspections of the entire facility for regular maintenance. For example - There was a bit of a leakage into the bedroom from a small gap between the bathroom glass and the wall in one of the rooms that we stayed in.
Other than these minor issues, the staffs at Radisson Kufri left no stone unturned to delight us regularly with their service. I would definitely recommend staying here.
GGuest UserI loved the hotel but only thing bad about it was that because of some personal reasons we shared the room with a third person and the extra bed cost me 2500 hundred every night.
AArvinder singhstarting from check in to check out everything was perfect. special mention to the staff of the restaurant particularly Jatin. Food and service both were exceptional. staff toook personal care to make us comfortable,
GGuest Uservery good hotel, especially the connectivity to mall road makes it very convienent to stay, we loved the live music every evening the singer is so good the best in the world, spa facilities and games zone are very good, restaurants are great with friendly staff overall very happy
GGuest UserVery beautiful property, spacious, clean and pleasant rooms. The manager mr manoj was very cordial and welcoming. Great service on behalf of the staff. One of the best places to stay if you ever visit shimla. It's a heritage property and feels amazing to spend time here with family and friends. Food tastes great, lounge as well as garden area is very beautiful.