The hotel is in a very convenient location and aesthetically appealing. The rooms are spacious and well maintained. As we booked the rooms in the hotel twice in 10 days, they were generous enough to accommodate us in upgraded rooms, even though had booked through MMT. The staff were courteous, helpful and friendly. Although, it was one time trip, definitely will visit again if given a chance.
This is a transit hotel for people going to various destination within north bengal, sikkim, bhutan. Hotel has all amenities as required for short stay. Good location, connected to major rail, bus auto, taxi stands. Food is good, breakfast us ok not much choice. Staff behaviour is ok. Only one negative is allowing lobbies to be smoking.