Bai Chay Hotels with Bars

Loved it the moment we stepped in. Chloe Vu from reception had been most helpful. Love the personalised service for cruise booking & transportation arrangement from concierge Ahn-Tran, very clear information and reply almost instantly. Emily from the restaurant has been endearing. Staff have good knowledge about the hotel, and it’s a smart AI infused hotel (sometimes even too smart!). All room faces the ocean and love that the hotel has its private beach. The hotel is very new (opened Aug 2025), so all staff are very willing to listen to feedback, and escalate info very quickly as case learning, which is encouraging to know. The hotel provide half-board and full-board option (we took the half board), so totally stress free where we should go for dinner after a long day at the cruise! I want to go back almost immediately. Next time I will take the full board option so that I can enjoy this hotel much much more.

The hotel was clean and tidy, and the location was good. However, there's a slope, which makes walking around a bit difficult. Everything else was fine. The hotel management was excellent, and the breakfast was good.

We stayed at Oakwood Ha Long for two nights as a family of eight and had a very pleasant overall experience. The villa felt luxurious and spacious, making it ideal for a larger family group. The property itself is well maintained and the facilities were impressive — we especially enjoyed the gym, the breakfast spread, and the efficient luggage handling which made check-in and check-out smooth. One area that fell short was the water provision. Each villa (with four rooms) receives only two bottles of water per room per day, and any additional bottles are chargeable. Given the hotel’s five-star positioning and price range, this felt unnecessarily restrictive and not quite in line with expectations for this level of hospitality. Overall, it’s a comfortable and upscale stay with great facilities, but small touches like more generous complimentary water would significantly improve the guest experience.

Both the lobby and the rooms are incredibly comfortable and clean. It's a very new hotel with a simple yet stylish design, excellent service, and an affordable price. I highly recommend staying here if you visit Ha Long Bay!

An Exceptional Stay at Vinpearl Resort Ha Long Bay ❤️ We had an absolutely fantastic stay at Vinpearl Resort Ha Long Bay. From the moment we arrived, the staff were wonderful, kind and incredibly helpful. A very special thank you to Linh, who went absolutely above and beyond for us. My husband requires strictly gluten-free food due to coeliac disease, and Linh personally helped us from the very first day through to our third day, making sure we were looked after and had suitable food. Her care and attention meant so much to us. Then, completely by accident, I left my passport locked in the hotel safe and didn’t realise until we were already around three hours away in Hanoi. I was so worried, but Linh immediately reassured me that my passport was safely secured in the hotel safe with 24/7 camera security. She then went above and beyond again, organising for my passport to be delivered all the way to me in Hanoi the very next day. I honestly cannot thank Linh enough. She was one of the most beautiful, caring and genuinely helpful people we met during our entire trip to Vietnam. She made us feel safe, cared for and incredibly well looked after. Linh, thank you from the bottom of our hearts. You are an absolute credit to Vinpearl. ❤️ We would highly recommend Vinpearl Resort Ha Long Bay and will absolutely return. ⭐⭐⭐⭐⭐

Grand Fleuve Boutique is truly a breath of fresh air. From the moment you walk in, you're greeted with a sense of calm and sophistication that sets it apart from other shops. The space is beautifully curated, with a thoughtful selection of high-quality items that blend timeless elegance with modern flair. The staff are knowledgeable, welcoming, and genuinely passionate about what they do. Whether you're browsing or on a mission to find something special, they make the experience effortless and enjoyable. I was especially impressed with the attention to detail and the boutique’s commitment to quality—every piece feels unique and carefully chosen. If you're looking for a place that offers style, authenticity, and a touch of luxury, Grand Fleuve Boutique is it. I’ll definitely be returning and recommending it to friends. A true local treasure!

Great view great room, spacious and modern. The gym was fantastic, exceeded my expectation. I ordered room service for ox tail soup which was the best I have tasted so far. The only downside is the fridge was leaking water. Other than this everything elsewas working great.

Great location, and the front desk staff were incredibly patient and could communicate in English. Anything we needed was promptly delivered to our room. The breakfast was plentiful and delicious. It's very close to Sun World theme park, and about a 30-minute drive to the pier. There's a restaurant right across the street from the hotel, which made dining very convenient. Everything was excellent, except for the lack of laundry service and the double bed being a bit small.

We enjoyed our stay very much! The staff were amazing—so welcoming and helpful. We came as two families with five children and got four rooms. All the rooms were very clean and well equipped. The location is also excellent—very close to the center and to the boats, which made getting around super easy. One thing that really stood out was how accommodating the hotel was with our dietary needs. Since we keep kosher, they kindly let us use their restaurant kitchen to cook our own food. That kind of flexibility and kindness made a huge difference for us.

Facilities: The hotel has complete facilities and rich configurations Hygiene: The lobby and bedrooms are kept clean and the cleaning service is diligent Environment: Convenient transportation around Service: The hotel service staff is professional and patient, good