Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 2, 2025
natsu
The service of Sheraton is still very good. After all, it is a brand hotel and will not damage its own reputation.
The hotel is located right next to the NJ railway, so it is very convenient to take the train back from New York. You don't even need to use Uber, you can just walk across the street.
There is a lounge on the 19th floor of the hotel, which is open 24 hours a day. Although it only provides simple snacks, the coffee machine is from Starbucks, which is very good.
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Price per night from:MXN$1,466
Posted on Nov 13, 2023
Guest User
First time staying here. It was a beautiful property, very well maintained. The rooms were done very well, with an extremely comfortable bed and a very nicely appointed bathroom. We were there for a wedding. They do weddings extremely well. The facilities, timing, atmosphere and catering were top shelf. Of particular note, the food was outstanding. Everyone on staff, from our check in to our check out, was professional, approachable and pleasant. Look forward to staying there again.
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Price per night from:MXN$4,467
Posted on Jan 19, 2026|Room Type Assigned On Arrival
Guest UserFor being such an expensive high end hotel I did expect things to be cleaner in the hotel room. You could see the basic easy perimeter of cleaning in the bathroom especially. There were some stains on the bedding as well that instantly gave my face a look. Arrived on a Friday evening and checked out for a late departure and no one was ever in our room to restock so we had to call and ask for more towels which wasn’t that big of a deal we just had a lot of garbage in our room from the weekend and a mound of dirty towels. It was an extremely busy weekend there as we were there for volleyball tournament and everything was pretty much booked up! I think the “resort fees” were really unnecessary as we didn’t even get to do much and my kids just all walked around and people watched and paying $1000 just for the regular hotel price is enough. It was a stay to play event so we had no other options in staying elsewhere. Restaurants inside were mediocre and outrageously expensive!! I just felt like it was a money pit and that’s the only intention it had. We were on the 15th floor and did get a great view of the sunrise/sunset right around the corner from our hotel door and I think that was the only thing we actually enjoyed there.
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Price per night from:MXN$733
Posted on Nov 30, 2023|Luxury King Room
LB1170The hotel service is very bad. Takes so long just check in when I was the only one checking in at that time. It was at 1 am checked in. They gave me a room in which someone is already inside the room. So they apologize and gave me free upgrade to suite room. Finally can get a room at almost 3am. It was very sucks.
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Price per night from:MXN$748
Posted on Oct 22, 2023
Abraham
I love everything about the room and everything good service and everything I love everything
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Price per night from:MXN$1,445
Posted on Sep 5, 2026|King Room- Non-Smoking
Guest UserHotel is old but it’s ok for us we have good time walking around very close to center, restaurants and everything. A good thing we love to is no fees for parking
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Price per night from:MXN$1,029
Posted on Jan 4, 2021
玟The location of the hotel is okay, still a distance from the sea (10 minutes by car). There are Chinese restaurants nearby, great food. The hotel has free parking. The sound of the corridor can be heard inside the hotel, but it is not noisy to sleep at night.
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Price per night from:MXN$1,132
Posted on Sep 5, 2023|Two Double Guest Room
Yuxianliangshiyan
Not good value for money. It is far from the beach, the neighborhood is gray and dark, the room faces the sea obliquely, and the ground floor cannot be seen. The hygiene is very average. There are plenty of parking spaces.
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Price per night from:MXN$1,535
Posted on Jun 1, 2025
Guest User
I stayed at this hotel on 2 separate occasions; first night was a king bed and jacuzzi,second was a 2 Queen Non Smoking. On both occasions I stayed due to the fact that the deposit is only $40 Cash compared to AC hotel deposit of $150. And to add to it the Jacuzzi was amazing, although smaller than expected for 2 people. Enjoy.
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Price per night from:MXN$491
Posted on Oct 13, 2025
Anonymous User
The young lady that works evenings is wonderful! She is very nice and very attentive. The gentlemen that work here are nice as well. The breakfast is not great at all. It’s four mini muffins in a greasy bag, given by the attendant behind the desk. The apple juice is so concentrated, you have to water it down yourself because they do not. You can see that they just wallpapered over the previous moldy wallpaper and the air conditioner is practically falling off the wall. But no bugs and pretty clean for the most part.
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Price per night from:MXN$1,003