GGuest UserThis
The stay experience was excellent, the hotel environment was elegant, clean and management standard. The staff service is intimate and meticulous, and the response is timely, making people feel warm and comfortable. It is very convenient for travel and rest, and it is a very pleasant stay experience.
AAichiyangyubabaThe service was very good, and steam eye masks and disposable earplugs were also sent. It feels quite ok, because the room booked for the exam, the environment is very quiet and not noisy, and the price is very high.
GGuest UserThe environment is clean and tidy, the location is excellent, the service is intimate, the stay experience is superb, it is highly recommended that ~~ The room is clean and odorless, the bedding is comfortable, the facilities are complete, the price is very high, and the next time I come to ~ The front desk service is warm and thoughtful, the hygiene is in place, quiet and not noisy, and the living is particularly at ease. ~~
GGuest UserThe lady at the front desk was very welcoming. The location is also very good. There is a snack street nearby. The room was very clean. And because I didn’t like the last room I stayed in, she immediately changed it for me. All in all, it was very good.
AAnonymous UserThe room was clean and tidy, spacious, well-equipped, the bedding was soft and comfortable, and the stay was very comfortable. The boss is warm and friendly, and the problem can be solved in time. The service attitude is full, and the quality of sleep has been greatly improved. The hotel's environment is very quiet, suitable for relaxing and enjoying a quiet time. The service of this hotel is really impeccable, from check-in to check-out, it makes people feel at home. Whether it is a business trip or a leisure holiday, this hotel is a great choice. Highly recommend this hotel, will choose here next time!
SShadow31Very bad experience. Would not recommend.
Right from the moment we arrived, it was disappointing. We had a lot of luggage since we were traveling from Nanning, and there was no one to receive us or guide us — just a dark alley with no staff in sight. We had to call the number listed, and even then, the person on the call had no idea where we were supposed to check in. After some confusion, we had to walk around 200 meters to a completely different hotel’s service center just to check in. Even there, the service was terrible — the staff were casually chatting on WeChat and clearly had no clue what they were doing. We waited nearly 30 minutes before they finally said we should go to another hotel nearby. They gave us a room card and we moved all our luggage there, only to get a call saying the room was already booked for the next day — so we had to move again. Thankfully, we hadn’t unpacked yet, but it was still exhausting and unacceptable. Even basic things like water bottles weren’t available — we were told they would send a message in a WeChat group and they would deliver it to the room later. Seriously? Overall, the experience was chaotic, unprofessional, and stressful. The only positive part was the security staff — they were actually helpful and polite. Everything else? Not worth it.
Chinese version for locals -
整体体验非常差。我们带着很多行李到达时,居然没有任何人接待我们。该家酒店不接受办理入住,办理入住非常混乱,我们还得走到另一家酒店的服务台,等了30分钟,工作人员却不知道该怎么操作。后来我们被安排到另一家酒店的房间,结果又打电话来说那个房间已经被别人预订了,还得再换一次。连瓶装水都没有,要在微信群里发消息才会送来。唯一好的地方就是保安很热心。不推荐入住。整体体验非常差一个度假村行的酒店管理却做得如此之差,不知道是怎么经营下来的。
GG30.It's not bad. The transportation is convenient. I came here on a business trip. The hygiene is good. The front desk staff is very good. Because the renewal fee is several days, the price fluctuates every day. I asked the waiter for breakfast coupons in the evening. The waiter was very patient in communicating with us.
GGuest User”It's a warm place where you feel at home, and the service is thoughtful and heartwarming.” The hotel staff is so enthusiastic, like the warm spring sun, warming people's hearts. The front desk staff smiled like flowers, checked in efficiently and professionally, answered questions in detail, just like talking to close friends, and recommended a good room type according to my preferences, showing great care. During my stay, every time I met a waiter in the corridor, they were all polite and greeted me, making me feel like I was in the spring breeze.
GGuest UserHow to say it, overall it is OK, in general, the environment is quiet, indoor hygiene is OK, but the same price is still relatively good for the big hotel, health is OK, that is, the service attitude and problem are not solved well. Anyway, the experience of staying in is not good. The front desk opened the wrong room for me. I went to her and said that I would get it back for me. The reopened room was not the room I originally booked, but the boss was very enthusiastic. Personally feel that the front desk service and problem solving are not good, and have to be rectified.