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9.2/10
Great
BBirchdechuntianThe room facilities were relatively new, but the space was extremely small. Once a 26-inch suitcase was open, there was practically no room left. The in-room amenities were quite basic, just barely adequate for essential needs. The overall decor and actual appearance were vastly different from the heavily retouched photos online; the advertising was quite overblown.
The food at the downstairs Western restaurant was good, but the service attitude was abysmal. In particular, the male bartender had a genuinely cold poker face, completely devoid of any enthusiasm or customer service skills, acting as if I owed him a fortune.
DDrLOPSOther than the location (on the University of Warwick campus itself) the hotel is at best like a Premier Inn or other such budget hotel. It feels and looks like a dorm. One note to anyone walking from campus to hotel: there is no direct access from Arts Centre plaza. You have to walk all the way around business school to access car park. This was very inconvenient in the rain as it added a 5 mins walk.
The room was spacious and clean, though the bathroom sink was clogged when I checked in. Resolved the next day (though the first answer I received when asking for repair was that I may have to move). On second night the hearing went out; housekeeping brought a small radiator heater… no repairman came, however. Resolved the next day.
The food was cafeteria quality (both breakfast and dining room). I recommend eating elsewhere. Bar was ok, but not great.
Overall, I would recommend a different hotel for the price, and taking a cab to campus. Sorry
MmalkolalyI booked it for three night as I had some business in the area. Due to a recent bad experience with a budget hotel, i though might have a better value for the higher price. I was wrong. Very mediocre service, small room, funky odour, and limited amenities. For the anount I paid i expected a better value. Staff were helpful though.
NNicky*Absolutely stunning hotel , in acres of land to walk around .
The staff were superb .
Rooms were clean and warm.
Breakfast was buffet style with plenty to choose from.
Will stay again , hopefully to meet the two ghosts that haunt the place .
GGuest UserAlthough the room is a bit old, the hotel environment is super beautiful, like a paradise, very like, very close to Birmingham and Coventry, very pleasant experience, suitable for self-driving friends
AAnonymous UserThe hotel is in a convenient location, with Costa, McDonald's, and TGI Fridays nearby. The staff are friendly and parking is free. The room is big and the bed is comfortable. However, the hotel is a bit old, the bathroom had a bad smell, and the room lighting is very dim. Overall, the price feels a bit high for what you get.
GGuest UserWhen we arrived at the hotel that I’ve found out that none of the rooms (booked 4 rooms) we’ve booked had AC. I had queried with the staff and apparently none of their rooms has AC. She said they did escalate to this to trip.com as on their website advertised that the hotel have AC. They had a fan but not very good. Asked for spare one but they couldn’t provide. :(
For parking, per night £5 which is not mentioned on trip.com.
But the rooms were clean, staff are friendly.
板板鸭没有鸭The size of the room is not bad, the location of the hotel is also very good, very close to the city center. The staff at the front desk was very welcoming, there was a little problem with my room card, and the staff was very patient to solve it! Hotel breakfast is a buffet order system, ordered an English breakfast, the amount is really big, the taste is also very authentic, praise!
GGuest UserVery pleasant stay.. pub restaurant offered info on food allergies. Food was great. Rooms (I rebooked) were great, bath and shower that actually did what they said… no getting soaked trying to turn on shower. As a single female traveller, felt safe. Will rebook next visit . Staff are friendly and helpful.