Room is small but enough for me stay for one night. Staff is very helpful and breakfast is good. The hotel connects the city centre with a bridge, you can enjoy stunning views on the bridge.
Ratings for all except service based on website. rating on SERVICE based on experience
for reasons entirely out of my control, I had to cancel my stay 24hrs beforehand. I called to let them know. I advised I had to cancel and the reply was (word for word)
” ok , that's still chargeable”. NO ' I'm sorry to hear that' NO ”maybe we can find another date so you don't lose your money”... no ' we can't refund you but do you want a credit on account'.
if I'd have phoned 12 hours earlier my money would have been refunded or I could have amended my booking.
the blame was put on TRIP as I was told ' you booked through them and they wont help you.
So I'll be avoiding this place when I go up for my trip, and I'd advise others to avoid places with staff as uninterested as here.
The service of this hotel is very good. The owner even wrote a letter to the guests staying in the hotel. The hotel looks like a castle. According to the hotel staff, the hotel facilities are very historical. The breakfast is very rich, and you can eat a full Scottish breakfast. The hotel parking is very convenient, just at the door. There are plenty of parking spaces, suitable for self-driving. There are no other facilities around the hotel, which is very suitable for accommodation on the way from Edinburgh to the Scottish Highlands.
So happy I stumbled upon this gem in Perth! Very centrally located in town. Offered a compete hot breakfast that included homemade marmalade! Delicious! The room was comfortable with everything I needed. James was lovely to chat with. Highly recommend!