"Very good quality hotel, the staff is pleasant and helpful. Very good location. We recommend it and will return."

"Overall, it was a very unpleasant stay. From the location and view alone, it is still good. Next, I will elaborate on the unsatisfactory aspects: 1. The hotel is relatively old, and the cabinet doors cannot be completely closed; 2. There is no shower room. When taking a shower in the bathtub, the shower curtain will suck on the body, which is disgusting. Because the shower curtain is not changed every day, I am not sure whether it is changed with the change of guests. It is scary to think about it; 3. There is a small hole in the wash basin. I found it when I checked in, but I thought that if there was no impact, it would not be covered by the warranty. As a result, it leaked during use, so I reported it for repair. The hotel actually asked if I broke it. What kind of logic is that if it was really me, why should I provide warranty? Besides, the old damage can be seen at a glance; 4. The most outrageous thing is that my credit card was successfully swiped at checkout, and I received the deduction reminder, but the front desk said that it was not received, and repeatedly asked to provide other payment methods to pay again. I refused at first, but it seemed that if I didn’t pay, they would not let me leave. I could only provide my family’s card again, and then it was issued. After nearly a month of twists and turns, the hotel finally said that they received the money paid by my card, but the payee was another property under their group, a big mistake, and then refunded it to my family's card. This is...no experience at all. I am deeply disappointed. I will never choose this hotel when I pass by there in the future. I also advise Chinese travelers that if you must stay at their place, it is best to pay the deposit and room fee in cash."

"Very friendly & comfortable hotel in a beautiful seaside town. Hotel looks like it’s been recently renovated, our superior room had a balcony overlooking the hippodrome. The staff were all very pleasant & helpful making us feel very welcome. Ample free secure parking on site. The centre of Cabourg is only around 15mins walk with plenty of restaurants & bars in this elegant old resort."

"Great location near the garden tennis courts, however about 10 min walking to town center and the beach. Our apartment was in need of renvoation, yet staff very friendly and helpful during office hours."

"We have got the keys in a safe before the agency but the keys were not the right in relation to the apartment."