"My husband booked this online as a birthday gift for me as we always gift each other a B&B get away. He booked online on a Friday to go the following weekend on a Saturday. He booked based on other reviews and of the positive restaurant reviews onsite. On Tuesday he emailed Frogtown requesting a restaurant reservation. No response. I therefore called & left a voicemail. Had a lovely discussion with Carol when she called me back the following day and who advised that Butter, their onsite restaurant, was unfortunately, going to be closed because she & Mark were going out of town. Carol was gracious enough to offer to book us at another restaurant up the street. However, we were disappointed as a big reason why my husband booked at all was based on restaurant reviews. But we still decided to go. We drive two hours to pull up to a black top big parking lot with the Frogtown Inn practically on top of the loud street. No beautiful grounds, no seclusion, just a large paved parking lot. (See pictures). Every single B&B we have been to has beautiful grounds….not this one. There were dumpsters and overgrown brush outside. Some chairs and picnic tables but nothing like grounds on any other B&B we’ve ever experienced. Walk inside…without our bags as we were not liking the exterior, to a dark interior. No welcome drinks, pastries or snacks. No tour of the house. There was a bar off to the side…that too was closed, which again, was not stated online. So again, there was nothing stating on the website that both the restaurant and the bar we’re going to be closed at the time of booking. We found out about the restaurant a few days later and we found out about the bar upon arrival. We were shown to our room and welcomed to an odd colored pink door. A very loud window air conditioning unit, the shoddy slide-close bathroom door and very tiny shower stall (pictured). This did not resemble any of the pictures that my husband saw online when he was booking the reservation. There was also dirt on one of the bathroom towels. We were beyond disappointed. $403 for this place? We have never before left a B&B but we decided within minutes we were not staying here. We asked the owners for a full refund based on all of the above. They wanted time to think about it. After a few days without hearing from them, I sent them an email and they responded two days later that they would provide a 25% discount bringing our total to $299.75. With gorgeous Skytop Lodge 7 minutes away on stunning grounds, activities, greeted with lemonade and homemade cookies and more cost efficient, we decided to stay there instead as we had been there before and knew how beautiful it was."

"There was no one working there when I got there. They text you the lock code for the place and your room. There were also no other guests there. Very creepy to be in a 3 story old Victorian house in the woods alone! The “breakfast” is packaged oatmeal and pastries and make your own keurig coffee. There is also no air conditioning. I wound up booking another room at a resort up the road and not staying. Sorry, it felt like the beginning of a bad horror movie."