Domaine des Etangs, Auberge Collection

"The worst hospitality you can find. Miserable team, lead by a miserable GM. They would make it hard to just get a glass of water. over 3 days not one staff member asked me about my stay, or smiled, or greeted me."

Ibis Cognac Centre

"I recently stayed at the Ibis Cognac Hotel, and my overall experience was very satisfying. The hotel is ideally located near the city center, making it convenient to explore the main attractions of Cognac. Although the room was small, it was very clean and the bed was comfortable, providing a good night's sleep. The staff was friendly and helpful, making me feel welcome. The breakfast offered a wide variety, especially the fresh local bread and coffee, which made for a great start to the day. Overall, Ibis Cognac is a great value option for both business and leisure travelers."

Hôtel du Palais

"A typical, old-style French hotel but with quirky decor in the public places. It has a fabulous location right at the top of Angoulême, at the beating heart of the eating and drinking quarter. Very friendly staff. Comfortable bed. Although there is parking at the hotel, there are not many spaces and it is hard to find. There are other carparks very close by at similar prices. The only reason for not giving it 5 stars was that the bathroom was so dimly lit that I found it hard to shave. "

Le Clos de la Font Queroy

Logis Hôtel Restaurant l'Essille

Hôtel Ligaro

"We booked Hotel Ligaro in an emergency after being badly let down by other accommodation. The proprietor went out of her way to help us. The hotel is very nicely decorated the beds are super comfortable, the rooms and bathrooms are spacious. The has a chic and tasteful feel. As a result we had a fantastic stay and wouldn’t hesitate to recommend and return. Hotel Ligaro is an asset to Jarnac."

Hotel Heritage

"This is a really hard review to write because the actual hotel, the breakfast and most of the staff were excellent. The room was lovely and air conditioned which was a god send in the 30° plus heat. It was great value for money. I would have given it 5 out of 5 but for one person and that was the horrid, intimidating night porter. I know people often say that French people can be dismissive if you attempt to speak in French but I've never really found this and we've holidayed in France a great deal as my husband is fluent. On our first night at the hotel we didn't have any water in our room so after getting in from meeting friends for dinner and drinks I went downstairs to ask for some water. I asked in French and I know it's not perfect but I was going to give it a go but the rudeness I was greeted with was on another level. Not only was he rude but he was also intimidating and obviously quite liked the power of no one else being around, it being late at night and he obviously felt very much in control of the situation. He told me my French was appalling and that I shouldn't even try to speak to him because it was hideous to him. I was pretty shocked but asked for water in English and he was really annoyed and complaining that he had to go and get it for me. He did get it because I wasn't going to back down but the whole thing was really upsetting. Interestingly I was there for a wedding being held near by and my husband told the mother of the bride who said she'd had exactly the same experience from presumably the same man when she had stayed there for one night before going on to the wedding venue. She had tried to ask about the hotel being locked as her son was arriving late due to train cancellation. She is a French speaker so was horrified to be told that her French was awful and she shouldn't bother and to her questions not really being answered. I wonder if this nasty person would have done the same if we'd been men? I very much doubt it. Hotel Heritage you have a lovely hotel, your front of house day staff could not be more helpful, your breakfast was incredible and your rooms were lovely but what are you going to do about this really vile person who is discrediting your establishment? You have a duty of care to your customers not to be intimidated or humiliated by your staff. "

Domaine de Chantemerle B'nB

Ibis Styles Angoulême Nord

"The best star hotel , great friendly reception , rooms tidy and so stylish decorated with cartoons ( cartoon city) greats beds and very quiet , best sleep but best is yet to come when you enter breakfast with all the local very fresh products , fresh orange , apple juiches, local cheeses , breads , jam’s, fresh tea leaves and so much more for your health and support local farmers ! Love farmers love food"