"Convenient from the station. There is a large bath, but it is not big. If you have a car, the hot spring town is close, so it is recommended to go there."

"I couldn't eat rice due to lack of explanation of the meal. The timing of the supper rice was late."

"Only the first floor is clean; the rest has a Showa-era feel, with cracked walls and a dirty bathroom full of repair marks. The only good things are the quality of the hot spring water and, well, the food. It might be okay for people who don't mind the age of the place."

"The hotel interior is nicely decorated, but the rooms are old. At HKD 1300 per night, the hotel offers poor value for money."

"The explanation about the additional charges at the site was unhelpful, which caused some trouble. Trip.com made a reservation for 5 people, 3 adults, 1 junior high school student and 1 elementary school student, and the information on the meal plan was for 4 people, so we ordered an additional meal for 1 child. When we arrived at the facility, the agent told us that the reservation was for 4 people on *******, so we showed them the reservation screen to confirm that the reservation site was different and that the reservation was for 5 people. They said they understood the reservation details, so we asked how much the additional meal cost was, but we didn't get a clear answer at that point, and when we checked out, they said that there was no additional setting for meals only, so the regular price for 1 night and 2 meals (higher than the price via trip.com) would be the same price, but we were told that it was okay. No, no, we were only planning to pay for the additional child's meal, but there was no setting, so it would end up being more expensive, but they didn't answer when we asked, and we were told at checkout. It's not a facility with the latest equipment, but we enjoyed the hot springs, the room, and the food, so it was disappointing to leave the inn in an unpleasant mood."

"Thank you very much for your help. It's been a long time since we went on a family trip, and it happened to be my husband's birthday, so it was a great memory. The hot water had a strong sulfur smell and felt like a hot spring. The food was also exceptional, with delicate and elegant plates made from local ingredients from Nagano that were a feast for the eyes. Although it is not a large inn, I was very satisfied with the heartfelt hospitality. I would definitely like to visit you again when I visit Nagano. Thank you!"

"An authentic Japanese-style hotel. The facilities are a bit old but very clean. The hot spring is very natural and has a strong smell of sulfur. The skin is very smooth after washing it. It is available 24 hours a day. The boss, wife and waiters are all very enthusiastic and highly recommended."

"The room was average but spacious, the hot spring was nice, and the service was good. I had informed them I was bringing a baby, so they provided a diaper bag and baby bedding. The food was delicious and luxurious for the price, and the price was really low, so I'd rate this as "very good"! The location is also great. Kamiyamada Onsen has a shooting gallery and snack bar, and it feels like a hot spring town from the good old days. Drinks from the vending machines are free, and if you serve yourself from the beer server, beer is only 100 yen, which is really cheap. It's not a luxury inn, but it's a nice, rustic hot spring, and I'd love to go again."

"Great location overlooking the river."