Tlotlo Hotel & Conference Centre

"Very grateful with my stay at Tlotlo hotel the staff very helpful and attentive to details.All the time greeting me with a smile to show I matter."

The Grand Aria Hotel and Conference Centre

"The only reason this review gets 3 stars is thanks to the wonderful staff. This hotel is a noise box. Not only does it face a plethora of motors from the shopping center adjacent to it but the hotel itself is stagerringly noisy. Outside my window I counted at least 18 airconditioner motors spewing noise. On my floor, the motor noise from the end of the passage was also loud. I could not open the window of my room as it would be an assault to my senses. I had to resort to switching on my aircon. The fan from my bathroom was so loud and permanently on. And the final straw was the mega extractor on the roof of the kitchen. The grounds are beautiful but cannot be enjoyed as it feels as if you're in the middle of a runway. The staff and particularly the manager tried his best to get me a room that was quiet but alas! that is not possible in that hotel. I could not wait to leave."

Peermont Walmont at the Grand Palm, Gaborone

"😔 I never thought I'd write a post like this... Yesterday, I went to Deep Klean Professionals Car Wash at the Grand Palm Resort — a place I've trusted for its safe, secure location inside the hotel grounds and the usually respectful, lovely guys who work there. I arrived, parked, sat down, and waited like any normal customer. Then a more expensive car pulled up... and everything changed. The 2 guys who were free or almost done with their cars when i arrived completely forgot about me and every other customer who was already there. They dropped everything and rushed to serve the more expensive car first — outside only, while the owner sat comfortably with his girlfriend ( i have zero issues with the driver & his partner - they were just clients ; the burden of duty lies on the car wash patrons not the client) I waited patiently, hoping they'd get back to my car soon. They didn't. Not even an acknowledgment. Not a single word. I felt completely invisible, disrespected, and belittled — like my car, my time, and my dignity didn't matter because someone else drove something more expensive.Whats worse is that ive only paid the standard fee once; every other time ive made it a point to leave a tip. This was one of the most hurtful customer experiences I've had in a very long time. It broke my heart because I genuinely liked supporting this local business. But after yesterday, I can never go back there again. To the boys at Deep Klean: Basic respect and fairness shouldn't depend on the type of car someone drives. First come, first served should still mean something. I'll be leaving honest 1-star reviews everywhere I can, because no one deserves to feel this small as a paying customer. If you're looking for a car wash in Gaborone, please think twice before going here. Your feelings and your time matter too. Has anyone else experienced something similar? Let's support businesses that treat every customer with dignity. #DeepKleanProfessionals #GrandPalmGaborone #CustomerService #Gaborone"

African Home Hotel

"The hotel is perfectly located in Gaborone, close to all the major places and sites worth seeing in the Capital. A walking distance to the Three Dikgosi Monument and Fields Mall. I liked this convenience that the hotel offered. The hotel also has plenty of rooms, over 14 and has a Spa, conference venues and a restaurant. There is also a pool inside and the main entrance is guarded with security personnel. Upon arrival, I was warmly welcomed by a gentleman named Sebalo, who also adjusted my booking to a room that he recommended, has better Wifi connectivity, to which I agreed. I appreciated this as the Wifi in the Kgosi room was good during my stay. I also liked that I had covered parking, which I didn't need to pre-book, located close to the room. I also had a decent breakfast for all the days here, prepared promptly and with care by a lady called Violet. I welcomed this value for money aspect to my stay. She was very friendly, warm and tried by all means to vary the breakfast options and presentation on all three days which I appreciated. The room was spacious, had adequate lighting, Aircon, LCD tv, coffee station and kettle and enough mirrors all round. There were also enough bins in the room, an extra blanket and the bedding was clean. There was a desk and chair, which ensured that I could spend some time catching up on my reading in the room. There was no safe and I had to arrange my own twin plug, which was not an issue. The toilet was separate from the shower which I liked and there was shampoo available. Clean towels were on offer, regularly.replaced and room service was offered. The hotel was peaceful and I did not experience any major distractions. I also liked that I paid once I got to the hotel and that no deposit was withheld. Where I think the hotel could have scored more for me was in the following - there was no info-welcome sheet in the room that orientated me to the rules of the hotel, wifi password, breakfast times, lunch or dinner, important emergency numbers and nearby sites worth seeing for instance which is common in most hotels. I had to ask many of these and Sebalo was of assistance. I feel that the hymn sheet would have made it much easier. I found a booklet about sites to see in Gaborone close to the reception area, which I only saw and made use of during breakfast. Those booklets can be placed in the rooms as a suggestion. The bed was not comfortable at all for me and there were some small insects here and there in the room which was not pleasant to see. This is where the hotel dropped points from me. I believe that if the hotel works on these few items, it could do better. However, the service I received from Sebalo and Violet, together with the convenience of the location, shaded parking, breakfast and good wifi in the room, made the stay decent overall. "

Escapade Lux Boutique Residence

"Awesome experience! Thanks a million!!"

Regent Select Hotel

"Arrived on a Thursday & the most annoying thing was how my surname was spelled incorrectly! Even after trying to correct them, they kept on calling me with a wrong name. Secondly, they gave me a room which door couldn't open unless a special key is used, why was it not checked 1st? As if that's not enough while out, i was moved to a different room with a smelly bathroom!"

Room50Two

"Always a joy to come back to Room50Two. Quality of room and furnishing top notch and very clean. Close to many eating spots if you wish for a change from the excellent food on the 28th Floor. Would definitely recommend to others."

Oasis Motel

"If you are a traveler or a business person the Oasis Motel is an ideal place to stay. Situated close to the Kopfontein border and a stone throw away from Gaborone, Oasis is the place to stay."

First Avenue Guest House

53A Luxury Bed & Breakfast

Phakalane Golf Estate Hotel & Convention Centre

"Our 2-week stay at Phakalane Golf Estate Hotel was like home away from home. The setting is beautiful and private, the property is secure, and the accommodations are nicely appointed. The staff are second to none. EVERYONE was caring and very accommodating to requests. The manager is very generous and regularly checks on the needs of guests. We ate at the two restaurants throughout our stay and enjoyed the meals. We found it most helpful to inquiry as to how foods are prepared before ordering. There is shopping and restaurants nearby, as is the airport. The estate is quiet and serene. There are a few different styles of rooms that will accommodate any request. We loved having 2 bathrooms! The hotel was very clean and well-kept, Even areas that presented aging. The rooms are very clean and we found the housekeeping staff to be top notch. If you are a golfer, the greens are spectacular. My family looks forward to returning."

Luxlusive Guest House