"Unhelpful bar staff. Grim and uninviting. Carpets dirty. Wallpaper peeling off walls. Sky TV intermittent. Evening meals offered on website but told by bar staff that no food was available. Bathroom located on shared hallway outside of room. Downstairs door left open and unattended all night, wide open at 5am when leaving. Bedding was clean but bed was uncomfortable."

"This is hotel is superb. PRIVACY, AMENITIES, SERVICE. Most luxurious hotel i’ve stayed. I love the uniform of the staff that will great you when you will arrived (i think its a traditional formal wear). If you want to experience luxury and relax. Must book this place"

"The so-called hotel was recommended to us and as we were travelling, I'll admit we didn't do our research. While we expected that we might get a bite to eat when we arrived at around 7.30pm, we were told there was no restaurant or bar onsite but were casually told we'd probably get something in nearby Girvan. It was a Tuesday night and we had already driven through the town and noted everything was closed. We were reduced to bread and cheese from a supermarket. Apparently, there was a restaurant onsite but it closed last year. The place is a glorified motel and the name should be changed not to catch the unwary. The room was well equipped with a little kitchenette and even some food but there were a few cleaning issues and a torn curtain in our room. Be careful which room you're allocated as some of them are right beside the busy A road leading to the ferry, so you can expect traffic noise late into the night."

"On my last break at a different hotel I was after some more star action and it turns out Glenapp Castle is the place! This is no way a negative reflection on the previous hotel I stayed at, I’m going though a star phase or something, but on the morning I had to leave I had a sudden urge to go outside before sunrise as it was a clear sky and boy was I not disappointed! Genuinely, the place is so full of love it feels like the stars belong to the castle. There is a stargazing experience here, which I’ll have to do next time, but venturing outside the castle to catch them in abundance whilst quietly overlooking and hearing the sound of the Firth of Clyde softly sweeping the shore in the distance before sunrise is definitely something I recommend. And then have some of their yummy hot chocolate The hotel provides you with a map for lots of adventures to be had on the estate, but my room had the amazing view of remote island Ailsa Craig and with all the stars if someone rocked up and said they were Captain Hook or walked in with an alligator (less likely) I’d easily believe we were in Peter Pan with Ailsa Craig as Never Never Land only 10 miles away. This magical feeling was also captured in the dining experience. I ordered room service to preserve energy as I have CFS, and had the Ravioli, Soup of the Day which was a creamy mushroom soup and veg were all was gorgeous. You can order teas and coffees and hot chocolates any time too. I dined at the Azalea on one of the evenings and had the Lemon Sole and Crème Brûlée which were heavenly. The food is locally sourced and caught so you have to try the fish! Although I imagine the meat would be just as good too! I was also lucky to get to experience the new À la carte gourmet dinner menu which includes in the canapés an actual haggis bonbon which I’d never had before and tastes amazing. I’d been to Edinburgh before for the fringe festival a few times but this really was my first proper Scottish food experience! For the starter I had the John Dory, Ballantrae Brown Crab, Yuzu Kosho, Redcurrant, Cucumber & Dill, Caviar & Roe (I died) and the Salt-Baked Celeriac, Herb Pasta, Winter Truffle, Salsify (I died again). They were very appropriate for the Christmassy snug vibe and for Dessert I had Glenapp’s Signature Valrhona Chocolate Tart, Orange, which is served with Earl Grey Ice Cream. My CFS gives me chostochronditis but the food was so good I was willing to experience pain for it haha. I also went intentionally with what I believed would be the lightest options but it all looked amazing. Breakfast also offers a wide range of choices and whatever you pick will set you up for the escapades you get up to. I would say if you think to book an extra day then you might need, if you can, you won’t regret it because you’ll likely want to go back to a favourite place. I was here to relax, so the max of my adventuring was walking outside the castle grounds to the Ayrshire Coastal Path to catch views from "

"We stayed here for a short break and found the apartments to be a great alternative to the main hotel. Clare was absolutely fantastic- communication was excellent and she was professional but very friendly. The flat was clean, tidy, very secure, and featured massive bedrooms with plenty of storage. The beds are quite firm and I had the best nights sleep I’d ever had on them. Having a fully equipped kitchen and two modern bathrooms was a huge plus. The location is unbeatable for accessing the beach (and the golf course). The only minor drawback was that perhaps the sofas should be replaced (with something in a darker colour)., it’s a brilliant place to stay and we would gladly book again.""

"Amazing experience, lodge was immaculate and modern. The park was very quiet and peaceful. There was a pool on site which we didn’t use but did make use of the mini golf and pool table which were great. Also the staff were very polite and accommodating. Overall was a great stay and will defo be back."