Zolotoj Plyazh Hotel

"I booked and paid for the hotel in advance, took a 4-day leave, arrived from Chelyabinsk and on the respiratory told me first that I allegedly canceled the booking. It is because my prepayment was lying at them and the day before I was reminded that I was waiting at the hotel. After that they said there was a mistake. They said you wouldn't settle me anywhere because there are no free rooms and offered to go home. The management is supposed to rest, and the girl on the resepshen was just 10 times apologized. After that, three days passed, no one returned my prepayment, no apology, days of offers of any compensation for the time spent, gasoline, damaged plans. I wrote about it in my social media and I was told by a person 20 that they had it too. One in one. Apparently on the reputation of this hotel no matter. Before that I went there repeatedly, no more"