Hotels in Guildford

"Location, rooms are excellent just for vegetarians only baked beans, fried potatoes, oat meal and some breads os the option everyday in breakfast so it becomes monotonous."

"Check-in is very friendly. Children under 12 years old do not need an extra bed and receive extra breakfast. The room has a typical American design that is clean and simple. There is a Tim Hortons fast food restaurant to the left of the hotel exit. The experience is very good and it is worth recommending."

"The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand. Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed. They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help. Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for."

"Hotel facilities are relatively old, not as good as Langley's Sandman, parking in the ground, booked a large bed suite with kitchen, less kitchen utensils, you can do something simple. There is a supermarket not far from the surrounding area, but you need to drive."

"We had a solid experience at the hotel, having enjoyed the 24 hour gym, consistently friendly service, and large room packed with amenities such as a mini-fridge and a microwave. Thoughtful details like including hand sanitizers and sanitation wipes in the rooms and providing free bottles of water were unexpected and much appreciated. Thank you to the staff for the wonderful experience!"