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9.2/10
Great
EEwing Travel AgencyI recently stayed at this hotel, and I must say, it was an exceptional experience. From the moment I arrived, the staff went above and beyond to ensure my comfort. The check-in process was seamless, and the front desk team was both professional and friendly.
Room Quality:
The room was spacious, spotless, and elegantly designed, with a comfortable king-size bed and plush linens. The modern amenities, such as the high-speed Wi-Fi, flat-screen TV, were all in excellent working order. The view overlooking the city skyline was stunning, especially at night.
Service:
The staff truly made my stay memorable. They were always available to assist with a smile, whether it was helping with directions, arranging transportation, or accommodating special requests.
Location:
The hotel is conveniently located in the heart of the city, making it easy to access popular attractions, shopping areas, and restaurants.
Overall Experience:
I would highly recommend this hotel to anyone looking for luxury, comfort, and outstanding service. It’s a perfect choice for both leisure and business travelers. I look forward to staying here again in the future.
Rating: 5/5
GGuest UserVeeeery nice accommodation experience! Big room with nice and comfortable facilities. Nice breakfast with Brazilian style.
Convinient transportation (S-Bahn station near the hotel) to city center and has a nice Chinese Restaurant nearby :P
Ddav781The drop off point is a little inconvenient if you drive. You need to drop off and leave immediately. The parking is within the shopping mall below the hotel, which can be confusing — the signs are not clear in the car park on how to access the hotel.
TTL&YQWe arrived at the hotel very late, but the self-check-in machine downstairs was broken, and we couldn't get through on the phone. When we did get through, the customer service representative didn't speak English. A kind German guy in the lobby helped us contact customer service. This was our first day in Germany, and we were so grateful. It completely changed our impression of Germany. The next day, when we checked out, the front desk learned about our experience the day before and gave us lots of drinks and snacks. It was a really great hotel.
GGuest UserWhile the hotel was generally clean and comfortable, several aspects of the stay were disappointing—especially considering the nightly room rate. One major issue was the €22 per day charge for parking. Many comparable hotels offer complimentary parking as a standard courtesy, so this felt unnecessary.
Another inconvenience was the lack of daily replenishment of bottled water in the room. This is a small but basic amenity that many hotels provide, and its absence was noticeable.
Additionally, the room itself felt quite old and in need of some updates. It didn’t quite match the standard expected for the price.
On a positive note, the hotel is conveniently located near a Rewe supermarket, just about 2 to 3 minutes away, making it easy to grab any essentials.
Overall, these added costs, the room's condition, and the overlooked details made the stay feel less guest-friendly and not quite worth the price.
GGuest UserAfter checking in, there was no paper towel in the room. There was no phone in the room to contact the front desk, and they were not proactive in solving the problem. I notified the front desk myself the next day. The front desk said that the security guard didn't understand English or something. I left a note for the front desk who understood English. The front desk who was on duty the next day still didn't deliver it to the room. The service was not enthusiastic and they didn't pay much attention to the feedback. When I checked in, I confirmed that there was a laundry room, but they didn't actively provide laundry detergent and instructions for use. There was no signboard for the laundry room, which was very difficult to notice. I didn't find it until the next day. I wanted to wash my clothes on the first day, but I wasted time and didn't wash them.
CCHUN KITAmazing hotel. I have an memorable experience in Stuttgart. The hotel offers a King size bed which it’s comfortable. There is a little concern is the location, there is a large construction between the main station and the hotel. We might need to carry our luggage on some stairs and cross the bridge. If the luggage is large enough, not that comfortable to go to the hotel. Overall, it is excellent hotel in Stuttgart
MMichael54188Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.