Place is awesome , lawn beside the room is superb, only drawback is the location as it is a little far from main area, so every time you have to book a cab to go anywhere. other than that just loved the place. it is actually cooler than other places in OOTY because of it's height.
The hotel is centrally located for all kinds of sight seeing with good connectivity for local transport. The food and hospitality is excellent. They cater to the food choices of the guest which is really a good gesture. There amenities and services are good.
Don't expect the place to be like in photos. If you like to stay in an actual palace where a lot of movies were shot(if you know the movie references) the stay will be more enjoyable. The staff were very helpful and pleasant. You can walk around and enjoy, they have a ground and viewpoint. Don't expect other amenities like in the resort. Food is not that great and it is expensive. I stayed with my parents and kids. Enjoyed the stay. They have luggage service unlike what some other reviews have mentioned, but the radiator was not working in the room. The value lies in heritage and the movie references. Not crowded and noisy.