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9.3/10
Great
GGuest UserWe felt like the room was our personal condo and the staff was property management taking care of us like we were a permanent tenants. And the price of a 1,300 sq ft 2-bed 2-bath with balcony and floor to ceiling windows with ocean view was about the same as economy-size rooms I had gotten the same month on Bourbon Street in New Orleans and in Panama City Beach. If you want a quiet and very comfortable stay in Biloxi, you’ll want to be at the South beach Biloxi Hotel & Suites.
GGuest UserOk hotel, a little pricey, good area around lots of restaurants, had a mouse problem, called the front desk, the attendant did offer a full refund but we declined because it was a Holliday weekend and all hotels were booked but he did give us some money off. Key card stopped working when we got out of the pool so we had to up front to get our cards rekeyed.
GGuest UserSomewhat disappointed. We understood that the check in time was at 4pm. However , upon arrival, our room was not ready and we had to wait over an hour for our room. There were a lot of us waiting. Somehow they did not have enough housekeeping staff to clean the rooms that were obviously vacated at 11am as I understood, that was the check out time. As we finally got our room at the 5th floor, we came upon multiple available rooms that were available that needed cleaning. We presumed they needed cleaning because the doors were left open. We actually took a peek inside. I should say, I should give them credit. They gave us free dinner or breakfast. We really were not able to take advantage of the dinner offer since after checking into our room, we rushed to gamble at Beau Rivage. Our breakfast actually came with our booking.
GGuest UserIt was our first time at The Golden Nugget. We were disappointed in the signage directions—we had to search on our own for the hotel check-in counter. Even though it was evening there were no staff on the floor to help and only one security guard was noted. We were celebrating our anniversary and were especially looking forward to the buffet meal only to find out it had been closed for sometime—even though it is advertised on your website. Another let-down was no slot machines available. Our hotel room was nice but overall the trip was disappointing!