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9.3/10
Great
CCourtneyThe room itself was very modern, neat and tidy. They provided bottled water for the coffee machine but not enough creamer/coffee pods to last me through the morning. Food is good but very, very expensive. Service at the bars/restaurants is slow, and again, very expensive. The odds at the ****** suck. As in, don't plan on being able to play slots for long,bc payouts/bonuses are lowsy. I encountered 3 other couples/people riding the elevator at the same time as me (Fri and Sat), and both sports bars were low energy for a weekend. Which made me think this hotel isn't doing well.
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
GGuest UserI like this hotel very much. It has a full resort style. The rooms are spacious, clean and tidy with a sense of design. The breakfast is good. You can have a fire on the hill behind at night and see the red rocks in the distance in the morning.
邹邹It's more convenient to stay here to play with snow in Friegerstaf. The hotel does not provide breakfast, free parking, tourist towns, and the price difference between the peak and low seasons is quite large. The peak season is more than double.
1121505****The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
GGuest UserVery convenient, tlaquepaque just next to hotel so you can just walk to it. Everything was very clean, staff was polite and nice. I highly recommend it, I wish I could have stayed longer to enjoy the rest of the ammenities it has to offer. Restaurants around the hotel, coffee spots and shopping areas.
PPoploliPassing by Flagstaff Town, I saw Hyatt and decided to stay there without hesitation. It is very cost-effective, with complete hotel facilities, convenient parking, and a swimming pool. The room is new and spacious. There is a mountain view when you open the window. It is a lovely town.
JJeffreyG_An ordinary hotel, nothing particularly special, but overall it matches the price you pay. The facilities and services are quite basic, yet reasonable for the budget. It’s a decent option if you’re simply looking for a place to stay.
SSwaggerOur stay was far from positive.
First, check-in was a hassle. We had to use an online check-in machine, and the person assisting us was very difficult to understand, largely because the sole staff member present was busy on a phone call.
Our room was an accessible one and, unfortunately, situated directly opposite the kitchen entrance. Unlike most other rooms on the floor that were carpeted, ours had tiled flooring. This meant we could clearly hear every kitchen trolley and all luggage being wheeled past.
The pool was closed for all three days of our stay, reportedly due to chemical issues, and we were repeatedly told to inquire about its reopening. This was particularly frustrating, as the pool was the main reason we booked our stay.
Finally, despite breakfast being advertised until 9:30 AM, by 9:20 AM, essentials like sugar and milk had already been cleared away.
Suffice to say, we won't be returning.
SsonguoerAnyway, it's not a bad idea to choose a chain hotel for comfort when traveling. It also provides a simple breakfast so you can eat something quickly. The room is quite large and the hygiene is OK. There is a Walmart opposite the hotel, which is convenient for shopping.
Page Town itself is not big, so it doesn't matter which one you choose when you drive here. It takes only 10 minutes to drive from the hotel to Horseshoe Bay, and it takes only about 10 minutes to drive to Antelope Canyon.