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9.4/10
Amazing
DDennisThis is the best hotel I have ever stayed in at a great rate. It is like a small one bedroom condo with dishes and unlimited k cups and cream. Quiet and excellent air conditioning. Close enough to the beach on Marco island and a free shuttle to the pier and close beaches with complimentary beach chair towels and a big sun umbrella. It started to rain so we called the shuttle and it appeared in less than ten minutes. Can’t wait to get back there next year.
AAndreA solid suite hotel near Naples. Could have stayed easily 1 night more.
The sofa bed we had to prepare ourselves, like usually in the US, although we informed the hotel upfront.
Breakfast we did not take, but it looked okayish.
GGuest UserI thought the hotel be modern, clean and comfortable. Beautiful pool and excellent food.employees were very professional and helpful. I would stay there again.
GGuest UserThe hotel is in a great location, but unfortunately the room fell short of expectations. The air conditioning unit takes up nearly half the wall where the window is, and it was extremely noisy throughout the night. We struggled to get a good night’s sleep, which really put a damper on our weekend getaway. During the day, the construction next to the pool made it impossible to enjoy.
GGuest UserThe location of the hotel is superior, just on the bustling Fifth Avenue, it is very convenient to travel. The Green Olive Italian restaurant next to the hotel is great and super affordable.
The room is neat and clean, the bed is big and comfortable, the water in the swimming pool is salty like seawater😀
GGuest UserOur check in was held up while we waited for sometime come to the front desk - turns out he was outside taking a smoke break.
At bedtime we realized that there were no linens for the pull out bed so headed to front desk to ask for them. Was told there were no blankets but when we insisted someone brought out from another room.
Once we got back upstairs we discovered that it had a tennis ball size whole in it. The next day we asked for a replacement but were told none to be had. I was surprised at the sloppy work done to make the bed the next day and would have thought whoever was in housekeeping would have removed that blanket and replaced it but nope it was on the bed the next day
Enjoyed breakfast and the staff that attended the breakfast bar were super friendly and attentive
Heated pool was a plus for sure
GGuest UserLamentablemente nos cobraron varias veces la reservacion, aun cuando explicamos y podían ver que ya estaba paga en el citio web donde rentamos el hotel. Continuaron pidiendo tiempo y dando excusas.
Unfortunately they hotel charge 2 more times, iven when they saw that the reservation on the website was already paid off.
I spoke to them before i left the hotel and i spoke to the manager jose. who doesn't not how to fix the problem and continue make excuses and get offended because i got mad.
GGuest UserJust recently stayed at JWMarriot at Marco Island. (March 12-15) Reserved two rooms that were supposed to be Kings with pullout bed. When we arrived and checked in we had two king rooms with no pullout bed. We had our grandchildren with us and we needed the pullout beds. Hotel agreed to provide roll out bed but very uncomfortable and not what we paid for. I have requested a refund
GGuest UserThe hotel was clean the beds and pillows were comfortable we had a great nights sleep the whole 9 nights we were there The staff were very friendly and professional nothing was to much trouble The pool area was clean and well maintained We would recommend the hotel for a few nights or like we stayed 9 nights thanks to all the staff
GGuest UserThe hotel was beautiful, well maintained, great location (beach access) and staff was very friendly and accommodating. The only draw back was the bed and pillows for a 4 star hotel I would think that the beds (not comfortable) and pillows (extremely flat) would be of better quality, but other than that great hotel especially for a solo traveler.