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9.0/10
Great
GGuest UserI booked a twin room, but when I checked in, it was said that there was no twin bed, and I was given a double bed + sofa. I asked Ctrip to coordinate before changing back to the twin room. The mood of traveling suddenly becomes unpleasant.
FFenfangdeweixiaoColumbus is a small city in the central region, and most hotels are small and unpretentious. The three of us stayed in a two-bedroom suite with two bathrooms, a small kitchen cabinet + island, suitable for a family of 3-4 people for 1-3 nights. There is a small counter on the first floor selling water all day, and free parking. It was disappointing that the service staff did not clean the room or add bottled water during the four days we stayed.
GGuest UserThis was a great stay for a great price. The only complaint that I have is that the housekeeping staff didn’t clean the room thoroughly before we checked in because I found an empty water bottle under the couch within an hour of our arrival. I Always prefer staying at Embassy Hotels because of the hot breakfast & evening reception. Of course because of COVID, there was only a grab & go breakfast plus the evening reception was nothing like the “pre-COVID” days. We were offered only 2 canned beers/piece plus a bag of chips. I understand why things are the way they are. I felt that this hotel was definitely on top of providing sanitation items like wipes at the elevators and hand sanitizer throughout the common areas. They tried to prevent families from gathering in common areas because they weren’t wearing masks but they still managed to do it. There were some very inconsiderate people there but that’s not a reflection on the hotel. I would definitely stay here again because the area was very quiet and the hotel was really nice.
GGuest UserStaff was friendly. Coffee was good. Room: Sheets and towels were clean. carpet was Very dirty. Drapes were dirty with stains on them. Shower wall had someone’s black grease hand print on it. Overall, this hotel was just “ok”.
Price was nearly double because of a “Big 10” football game (OSU vs Penn State).
Manager offered to adjust pricing but could not because we booked thru an outside source, Trip.com.