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8.9/10
Very Good
CChristian TobiasHotel is wonderfully located to explore the city and to visit the famous Wine Train. Pool and whirlpool are great to relax. Breakfast selection super and free valet parking round the offer.
MMzkatrina922Overall hotel quality is great, bed is comfortable. I have a double queen size bed room. Room is spacious. However, light sleepers shall avoid room facing the pool because people can have access to the pool even after 12am, they chat and laugh can be quite disturbing at that hours.
Last but not least, the staff who helped me checked out was super unfriendly and give attitude over a 10 dollar parking confusion we had while I was checking out. The attitude and service is quite bad and making the whole staying experiences a negative especially only for a minor confusion they had caused their own internal communication. It’s really not nice 👎🏻
GGuest UserPerson whi checked us in was an *****. Took us a while to find our room since front desk made number 1 look like a 6. Excellent room. Front desk is lacking customer service. Called them twice this morning because we could not turn shower on. Took engineering 30 minutes to arrive.