TownePlace Suites New Orleans Harvey/West Bank

"I booked a family room, which was supposed to accommodate five people, but there weren't enough bedding options. The foam from the sofa bed was sticking out, which was disgusting. The air conditioner in the living room was broken. The hotel didn't mention this at all. I couldn't find a hairdryer, and when I asked a staff member, they insisted it was in the vanity cabinet. There wasn't one. I will never stay at this hotel again, even if it's free."

Best Western Plus Westbank

"Everything was perfect when we arrived. We had no problems at all. Location was perfect for us and very easy access to and from event! Receptionist was very personable and attentive to our needs. Thank you for a lovely 3 night stay. Will stay here again."

Holiday Inn Express HARVEY-MARRERO by IHG

"tHE RECEPTIONIST WAS SWEET AND HELPFUL. BREAKFAST WAS HEAVY! GREAT EXPERIENCE."

Boomtown Casino and Hotel New Orleans

"Room was not clean, someone’s dirty clothing was left in the room even after room was supposedly cleaned. Front desk staff was very rude. But other than that, I had a good experience, casino right next door, plus multiple restaurants. Casino staff was amazing."

Home2 Suites by Hilton Harvey New Orleans Westbank

Red Roof Inn New Orleans - Westbank

"I canceled my booking and I’m waiting to get my money refunded to me. The hotel was gross. Nobody was at the front desk. I would never recommend that hotel to anyone."

Comfort Suites Harvey - New Orleans West

"!!!!PLEASE READ BEFORE MAKING THE HORRIBLE DECISION OF STAYING AT THIS HOTEL!!!!!!! Unfortunately, the conditions I encountered were far below acceptable standards and made my experience extremely uncomfortable. Upon arrival, I immediately noticed multiple cleanliness and maintenance issues. The couch in the room had visible stains, and the bathroom tiles were cracked, creating both an unsanitary and unsafe environment. To make matters worse, I encountered roaches in both the bathroom and bedroom, which is completely unacceptable for any hotel. Several amenities were either broken or in poor condition. The microwave was rusted and did not work, the TV was nonfunctional, and none of the ice machines on the property were operational—they were also visibly rusted. Additionally, there was clear water damage on the ceilings in both the bedroom and bathroom, which appeared to have gone unattended for quite some time. The overall cleanliness of the room was extremely disappointing. The towels provided had holes in them, and the general condition of the room suggested a lack of proper upkeep. The complimentary breakfast was also unacceptable. The food quality was very appetizing. All that was provided was biscuits and watered down gravy with a side of cold undercooked sausage links. The orange juice tasted like chlorine, making it undrinkable. Given the number and severity of these issues, this stay did not meet even basic expectations for cleanliness, safety, or functionality."

Hampton Inn & Suites Harvey/New Orleans West Bank