"Nice hotel center of Heviz Breakfast buffet with a great range of different food thanks to all of the people who work there, we had a very good holiday Very polite staff I'm determent to go back to that hotel next yer"

"Clean, tidy, excellent breakfast. Chance to rent the nearby garage for a fee"

"Hotel is near the lake which is great. Regarding food, some dishes were excellent, some a little bit less (sweets). Garage parking could be cheaper."

"Very friendly, professional staff. Extremly good kitchen with regional high quality ingredients. Top wine list. Clean room and wellness !"

"Stayed at the villa for 1 night.The room was very nice, the furniture was new, the bed was comfortable.The room was warm. From the downsides-no shampoo, very modest breakfast and could not cope with the coffee machine, perhaps it was broken. I think, if possible, we will choose this hotel again"

"When we arrived to the hotel the room was clean. However, during our stay (more than a week) we found the stayover cleaning was very poor, only taking the rubbish out, toilet, sink, shower never been cleaned. This was not expected at a 4 star hotel, to my mind it should be basic things. The other concern was regarding the food. Very few vegetarian and vegan options only (sides and salads) in the hotel and many food items were not labelled and staff were unable to tell what the chef salad was containing. In general the staff were nice, but more upgrade suggested on cleaning and dinner vegetarian choices. We had the best experience in the spa, the staff were very nice, friendly and professional."

"Location An absolutely perfect location, just a 5-minute walk from the famous Hévíz Lake, along a beautiful navigation canal where you can rent a boat and sail almost all the way to Lake Balaton. Everything you need is available in the area, including the option to rent bicycles and enjoy the landscape straight from the saddle. Hotel and Facilities The hotel has been around for a few seasons, and it shows; however, the management is making continuous efforts to improve and modernize the facilities, especially in the spa and wellness areas. Breakfast and dinner deserve a chapter of their own, meeting even the highest standards. The variety and richness of choices are endless, and the quality of food and beverages is exceptional. There is an abundance of everything, and the selection of flavors is truly unique. Parking in a secure, well-monitored lot outside the premises, including the option to charge electric cars, is now a standard feature. What exceeds the standard is the very friendly and helpful staff at the entrance gate. The hotel itself is situated in a park, where even a simple stroll after a romantic dinner takes on a whole new dimension. Every evening—yes, every single evening—there is live music of a very high standard. The rooms are clean, fully air-conditioned, equipped to 21st-century standards, and extremely comfortable. Room service is very professional and ready to assist at any time. The front desk and spa reception are staffed by amazing personnel—nothing is a problem; anything and everything can be arranged. The friendly ladies and gentlemen at these desks elevate the entire stay to an exceptionally high level. The specialized staff in each department work in perfect harmony with the hotel’s mission. We never had to wait even a minute. Always punctual, always precise, always perfect. We had a package of 10 treatments, and in one word: amazing! Absolutely perfect! The pools are accessible from 7 AM, and there’s nothing like swimming in a warm outdoor pool in freezing temperatures before breakfast—if you haven’t tried it, you wouldn’t believe it! Staff If this hotel has a hidden treasure, it’s the people who work here. All of them. Attentive but not intrusive. Helpful but not overbearing. Always smiling, always ready to assist with anything, anytime. And I mean everyone: from the front desk staff, restaurant personnel, chefs, and housekeeping to the massage therapists. We thoroughly enjoyed our vacation, and above all, we’ll cherish the absolutely sensational memory of Hungarian warmth and friendliness. Thank you!"

"Not the first time in this hotel. Food, SPA, territory, cleanliness in the room - everything was at the highest level. The staff takes great care of the guests, which, unfortunately, cannot be said about the vacationers themselves."

"amazing spa amazing water, TERIBLE careless rude staff, sadly.. you dont want me to get more here….I will most likely return, but very privaterly, it’s ridiculous here , otherwise had very good experience, gotta leave for dinner outside the “perimeter to be with normals"