"The staffs are quite nice. Room was clean"

"Excellent"

"Everything is good, will be better if they provide bottle water. Thanks"

"It's OK to stay for one night after leaving Gaitwick Airport"

"Hygiene: Clean Environment: Quiet Service: In place Very good"

"好👍 good fine ok"

"We stumbled to the ancient hotel in the heavy rain. We were almost scared away by the surrounding environment when we drove all the way here. Fortunately, we held on! When we opened the door, the kittens in the quarantine manor also came in to hide from the rain. They were very cute. The staff greeted us warmly and upgraded us to a suite."

"Room at the top, but the ventilation was quite noisy (room without window)"

"Check-in convenience: The hotel contacted me in advance and left the key in an envelope at the hotel entrance. The Line 100 bus stop is right at the doorstep, making it very convenient to get to the airport, and there are announcements on the bus. Google Maps was mostly accurate. Cleanliness: Relatively clean. Service: I booked a ground floor room, but I was given a room on the second floor. It was very difficult to carry just one suitcase upstairs, so I left the other two on the first floor. For breakfast, you help yourself from the fridge, which was a bit confusing at first. But then the owner came and enthusiastically cooked eggs for me! Regarding the discrepancy between the room and floor, Trip.com refunded me 100, and the owner refunded 20% of the room rate as compensation. Both handled it responsibly, which is commendable 👍. However, the owner mentioned that there are no more ground floor rooms available at the hotel, so those booking should be aware that you'll likely need to carry your luggage upstairs!"