"I had a wonderful experience at the hotel, and a big part of that was thanks to the amazing staff. Denuwan was extremely professional and attentive, always making sure everything was perfectly arranged. Dinnsha brought such a warm and friendly attitude, making us feel genuinely welcome throughout our stay. Dineth was very efficient and helpful, handling every request quickly and smoothly. Chamara stood out with excellent customer service and a great positive attitude. Ruwan was also fantastic—very polite, reliable, and always ready to assist with a smile. Overall, the team went above and beyond to make our stay comfortable and memorable. Truly excellent service from all of them!"

"Theft at the hotel Incident details It was 9:30pm when we planned to have dinner at hotel, to be sited outside of the dining area because we had an early check out next morning 3rd May. My fiancé went back to room to get cash from room at 9:45pm. We had dinner at around 10:06pm and went straight to the reception area to clear food bills. Suddenly my fiancé realized that there was no cash in his pant pocket (cash was loosely kept in it) . He thought it must have fallen at the area where we had dinner, we came back to the area to check. unfortunately couldn't find. Everyone nearby also helped us in searching but we didn't find. Later we checked the camera in the entire video we clearly saw that the waiter who cleaned the table has actually picked the money. While confronting he said it was “tissue paper” whereas there was no tissue paper in the entire area where we were sitting because the hotel provides napkins only (attaching the photo where you can see no tissues nearby) and everyone who stayed in the hotel will agree that they provide napkins and therefore no tissue is required. We got money from room, sat on the table for dinner, went to wash hands, went to reception to pay the money for clearing bills and found no cash, this is a clear indication that we lost it while having dinner and the video clip supports the claim that the waiter has stolen it. I escalated this to the hotel sales manager Mr Roshan, and I was appalled to hear his reaction, he casually stated that we will investigate and get back , next day I called him again from the airport ( as I was travelling back to India) and he again casually stated that "I am out of station , it will take 1 week for the investigation) I waited for a week and this is the email which I received from him stating that the waiter is working since a long time and guests have appreciated him bla bla. I would highly request you to take strict action against the waiter Mr. Roshan. We lost 11000 LKR and are extremely disappointed with the way the entire thing was handled. I want the money BACK!! It is our hard earned amount"

"A fantastic 5 nights at the end of our Sri Lanka 2 week tour with friends . The food is amazing . The staff are so welcoming and helpful .Muthamal our butler went above and beyond to make us comfortable . It’s more like a private villa feel . 5 bedrooms ( only one room was not nice at the back with no windows ) should really be 4 bedrooms ). We had the deluxe sea view room with doors opening onto the gardens , pool and the beach a stones throw away . No bar or alcohol licence but Muthu gets all you want for you and stores in the kitchen . Makes you cocktails whenever you need etc . The chefs are fantastic . Ask you what you fancy for dinner . We had the best seafood , prawns and tuna steaks . All freshly prepared . Would be great to return with all our family and take the villa over . Would stay again . Beach lovely and had it to ourselves . The hotel next door has a bar and place to eat . Had a massage most days ! Very reasonably priced . Thank you to all the staff for looking after us ."

"It is a gorgeous villa- we were a large group of friends and we went with each of our families- we took all 7 bedrooms and we had the most memorable time at this property. The beach is only 100mts away- a 2 min walk from the property- the beach is also very clean and accessible. The villa has a beautiful pool where we hung out most of the time. The staff and the manager were very friendly and accommodating to all our requests- in fact, we used their kitchen like it’s our own and taught them our style of cooking. They kept the villa clean for us at all times and were always available. We are very happy to have stayed at Ceylo Villas. "

"We had a wonderful stay at your hotel. The staff were very friendly, helpful, and always ready to assist with a smile. The room was very clean, comfortable, and well-maintained, with all the necessary facilities provided. The atmosphere was peaceful and welcoming, which made our stay even more enjoyable. We truly appreciated the excellent service and attention to detail. We will definitely visit again and highly recommend your hotel to others. Thank you for making our stay so pleasant!"