Nelson Bay Hotels with Wifi

"Super apartment pour une famille de 4 voir plus. Il est spacieux, calme et confortable. Tout est la. Literie tres tres confortable!"

"Mantra Nelson Bay Three adults stayed on September 17. Due to the delay of the itinerary, we arrived at the hotel at 12:00am in the evening to check in. We were traveling by car, and the door outside the hotel was closed. We were not able to arrive at the hotel to register. According to previous experience, the hotel will be emailed. Provide the password to us to check in the room, but the hotel did not email me how to enter the hotel. So we used the data roaming to call the hotel counter, after a very long wait for someone to answer the phone, the hotel staff found personal data and the bank number to me, it took a lot of time to give me the password of 1:07AM, Unfortunately, there is nothing in the wallet (please refer to the attachment), I really don't understand that the wallet woman has nothing, so ask me so much information for what purpose? At that moment, I immediately used the data to roam the staff, waiting for almost 30 minutes without anyone listening to the phone, what does it mean that you let the guests wait outside the hotel for almost an hour without letting us enter the hotel? After a long wait, the staff finally listened to the phone. I asked the staff when they could come in and wait for what? He said that he needed to wait for the security to open the door before he could enter. I asked the staff how long it took? Because we didn't know what to wait for, the weather outside was cold and there were elderly people, the staff actually told me to wait for about an hour. It was already more than one o'clock in the morning, and I really couldn't accept and didn't understand the hotel's arrangement. About 1:15 in the morning, a foreign self-proclaimed security person came with a bag with about 50 to 60 keys. We watched him try to open the door with each key. After many unsuccessful security calls to ask for help, the door can be opened. Then the security guards were very responsible. They told us to get the hotel key before leaving. Then we found the hotel counter and found that the counters were closed and locked. Then we had something to do after repeated attempts to open the hotel counter door. Then we called the staff again. The clerk told us that our keys and data had been placed on the counter, ridiculously there was no, we looked everywhere, and finally we needed to go to the lock box to find the room key by ourselves! ? Am I playing a treasure hunt? The hotel staff no longer listened to our phone. We used more than 1 hour of roaming data to call the hotel staff. It was quite expensive, but it was ignored and handled improperly. When we entered the room, it was already early in the morning 2AM... We arrived 12AM... In addition, I found that the security problem is quite serious. A key can open all rooms. We suddenly had other guests to open our door the next morning. My mother was very scared and screamed immediately. We found out that everyone's key can open all the doors. Yes, even if the hotel's facilities and environment are very good, the staff and the hotel's handling methods are very problematic, completely ignoring the needs of the guests, not recommended."

"We were absolutely satisfied with our room. The equipment is a little older, but did not disturb us. You can walk to the center in 10 minutes. They were here for a night and would also book it again."

"The staff at the check-in counter was so nice to offer us a quiet room and with city view. Everything was tidy and neat. Only that if disposable slippers could be provided, it would be so much better because the floor is all carpet which seems yucky walking with barefoot."

"No WIFI which also affected TV as none of the apps such as Netflix could be used. Someone came to check but couldnt fix. Kids with no wifi is kinda big esp considering there was nothing but local TV to watch at night. Nice heated pool (but with bottom paint coming off) and surroundings. Nice Toiletries"

"Family of 4 enjoyed our stay. Check-in was quick and easy and we were greeted with wonderful  customer service. Apartment was very clean and comfortable. Pool was heated and lovely to swim in. We struggled to get the kids out of it they enjoyed it that much.  Location is convenient and close/walking distance to beach and shops."

"The scenery outside the window is beautiful"

"Me and my partner booked a last minute getaway to port Stephen’s for Christmas break. Marina resort did not disappoint! 10/10 service and cleanliness. The staff were so welcoming and lovely throughout our stay. The hotel itself was in prime location of Nelson Bay and close to the beautiful marina. Sea view rooms with a modern touch and stunning interior, very comfortable. Not to forget a modern pool area right outside to relax and enjoy the sun in the day time. They also had the cutest furry friend at reception! Such a friendly pup. Overall, we highly recommend staying at this beautiful hotel ❤️"

"The hotel is in a great location, close to the beach, restaurants and shops. Check in was a bit odd, had to go into the pub to get my key, but the room was absolutely beautiful. Very clean and modern, absolutely loved it!! Checking out was easy, just locked the door and popped the key in the checking out box. Car park has limited spaces so can be a bit difficult. But overall we were very happy with the accommodation. "