Gatwick Hotels with Wifi

"I would definitely use the hotel again for an early morning flight. So convenient! I was surprised how quiet it was despite the proximity to the planes. The wet room is tiny and we had to use one of the towels to dry the floor before we could use the sink & toilet....we didn't get the hang of the coffee machine but no bother as there is a free hot drinks room close by...not a great view but no worries, we were just there to sleep. We ate out at Wetherspoons and used our room key to get 20% discount...."

"The location is excellent, just a 5-minute walk from the South Terminal. The room is spacious, well-equipped, and impressively soundproofed, with a comfortable bed and lovely Crabtree & Evelyn toiletries. My only room-related note is that as a solo traveller, being assigned a connecting room was not ideal. The check-in process could benefit from greater consistency. With multiple staff members handling the front desk, guests currently receive a different experience depending on who serves them — standardising procedures for luggage storage and paperwork would go a long way. That said, the front desk staff member I encountered in the evening was a genuine highlight — noticing I had a camera, he struck up a warm conversation and asked about my visit to Seven Sisters Cliff. That kind of personal, attentive interaction is exactly what makes a stay memorable, and I appreciated it. I do need to raise a more serious concern about my checkout experience. When I approached the desk a couple of minutes after checkout time, the staff member Natalia addressed me in Mandarin. When I indicated I didn't speak that language, rather than apologising or switching to English, she appeared amused and questioned why I didn't speak Putonghua. When I explained I was from elsewhere, she giggled. I want to be direct: assuming a guest's language or origin based on their appearance or booking platform is not appropriate, and the response when corrected made the experience worse. As an airport hotel serving an international clientele, guests deserve to be greeted without assumptions and treated with consistent professionalism regardless of their background. I hope management will take this as constructive feedback and address it with the team."

"2 min walk from the North Terminal arrivals hall. Self check in and check out were a breeze assisted by staff in just one minute. Spacious, cozy, clean comfortable room. I would stay here again. Perfect for a short stay to catch a morning flight the next day."

"Overall, it was excellent, both the service and hygiene. The breakfast, in particular, was incredibly rich and varied. The only thing to be aware of is the route to get there. Once you pass the immigration inquiry counter, just ask the staff how to get to the Hilton Hotel. The airport has very clear signs leading to it. Once you're out of the Hilton, just walk around the area in front of the hotel, and you'll be there. It should originally take about ten minutes, but we initially took the wrong exit and wasted a lot of time."

"While the hotel isn't far from the airport as the crow flies, you have to navigate around a highway, so those with large luggage should be extra careful! The hotel's self-check-in system is incredibly user-unfriendly. It showed 'checked in', yet still required a staff member to manually confirm and issue the key card. The problem was, this manual process was even slower! Early check-in isn't permitted; even an hour early costs an extra 5 pounds. The staff offered virtually no service. As for the room, it exemplified 'bare-bones efficiency': a single roll of toilet paper for all needs, one type of liquid soap for both handwashing and showering, and one cup for both drinking and brushing teeth. There was no air conditioning, only a fan."

"Small and cozy room with a perfect location for an early flight. Slept remarkably well and was not disturbed by other guests, will book again next time I have the misfortune of an early flight out of LGW!"