Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 2, 2026|Superior King Room
Benpaodee1. The hotel is 15 minutes from the airport with a shuttle service, which is very convenient for transfers.
2. The breakfast is good, the front desk speaks Chinese, and the facilities are relatively new. It's located together with 101.
3. There are mosquitoes, so those who mind should bring mosquito repellent.
4. Overall, recommended.
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Price per night from:BRL 151
Posted on Sep 19, 2026|Deluxe Queen Room
Anonymous UserI stayed here during a layover. The hotel was well-maintained and I slept comfortably. One thing that bothered me was that the queen-sized bed had a single-sized sheet placed horizontally, so my feet were directly on the mattress. It felt strange that they didn't use sheets that fit the bed size. The pickup from T2 at the airport was from 'E'. The free shuttle service to and from the airport was very helpful.
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Price per night from:BRL 146
Posted on Jun 17, 2026
mooninday
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
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Price per night from:BRL 426
Posted on Aug 18, 2026|Deluxe Room
Guest UserThe cleanliness was perfect, and the service from the reception to security was incredibly friendly.
The food was standard, nothing spectacular.
However, the facilities are a bit outdated. The room design is too rigid and old-fashioned. It could really use some updates, perhaps with stickers or other decorative touches to make it more appealing.
The TV isn't a smart TV, which is quite behind the times. For a 4-star hotel, I'd expect more updated facilities. Also, only two bottles of water were provided. I suggest having a water refill station (like a dispenser) in the hallway. Water is cheap, but providing easy access to more water would make a huge positive impact on guests and show a great deal of care.
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Price per night from:BRL 82
Posted on Jul 26, 2026|Standard Single Room
Ismail Hamdun SaidI am very disappointed with my stay at D'Prima Wellness Center Terminal 3 International. I booked two rooms through Trip.com because the photos clearly showed Queen-size beds, which were essential for my travel party. However, the actual rooms did not match the advertised images.
When I raised the issue, the hotel only offered paid solutions: IDR 250,000 per room for extra towels and water, or IDR 400,000 per room for a room upgrade without breakfast. Even one of the staff acknowledged that the photos on Trip.com do not accurately represent the actual rooms.
What surprised me most was that the Operations Manager stated the hotel does not even have a Guest Complaint Form. After 18 years working in the travel industry, this is the first time I have encountered a hotel without a basic complaint procedure.
The misleading room information, poor complaint handling, and lack of standard customer service are unacceptable, especially for a hotel located at an international airport. I hope the management reviews this issue seriously, updates the online information accurately, and provides a proper explanation and fair resolution for affected guests.
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Price per night from:BRL 278
Posted on Aug 12, 2026|Zest Twin Room
Mohd Firdaus AzlanExcellent stay and great value for money
I had a very pleasant and satisfying stay at this hotel for 4 nights. The room was very clean, comfortable, and well maintained. Although the hotel is an older property, the condition of the room was well taken care of. The staff were very friendly, helpful, and accommodating. The location is also very strategic, directly opposite a shopping mall and surrounded by many shops and restaurants, making it very convenient for guests. The breakfast was delicious and offered a good variety of choices. However, it would be even better if the hotel could change or rotate the menu daily, as most of the dishes were quite similar each day. Overall, this hotel is definitely value for money. I was very satisfied with my 4 night stay and would definitely stay here again if I visit Cikarang in the future.
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Price per night from:BRL 111
Posted on Aug 30, 2026|Superior King Room
woodyIt's super convenient to grab a bite downstairs. The hotel is in a central area, making it easy to get anywhere. You can walk or take a taxi for just a few minutes to reach your destination. It feels safe and reliable, and the hygiene is top-notch. Definitely one of the top 5 places around here.
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Price per night from:BRL 273
Posted on Sep 1, 2026|Superior Double Room
N@W FamilyClose to the airport, so after a tiring journey, you can rest immediately. The hotel is clean and comfortable for a good rest.
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Price per night from:BRL 169
Posted on Jul 26, 2026|Superior Room
Reyna26This place is really near to the airport.
They offer airport pick up and drop off free of charge. Just have to reserve in advance. They even do a wake up call. The room is nice . The bed is really comfortable.
Grabfood driver can find this place to send your food.
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Price per night from:BRL 135
Posted on Jan 29, 2026
Guest User
The location is all right,
Customer service really really good,
But the everything else is really bad. The shower, the door, the floor, the table everything just falling apart.
I wouldn’t recommend this hotel to anyone..
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Price per night from:BRL 84