"Casita De La Playa We were scheduled to stay here for 2 nights and explore the island of Isabela. We decided to cut short our stay, skip one of the excursions and leave for Santa Cruz a day earlier. Want to know why? Read on. This “hotel” was recommended by the tour agency we had used for our entire Ecuador trip and it was marketed as a “fully refurbished 3-star ocean facing hotel”. Let me tell you - the only thing true about that statement is ocean facing. As a top tier airline flyer and Bonvoy Ambassador, I have lived in hotels and this shack is not a hotel. This place is a hostel for backpackers who want to slum it out and get basic accommodation. We are not that kind of travelers. We like the good things in life and are willing to pay for it. Where do we begin. This place is next to some junkyard and a construction site (so be ready for a noisy morning). We had 2 rooms for our family of 4. My wife and I got this 3rd floor room which was very small and faced the steps and the kitchen (see the picture), so there was no way we could keep the blinds open, which meant that it was always dark inside (unless you put the lights on during the day). There is no TV in the rooms (and yes, I know we came to Galapagos for the nature etc, but sometimes it’s nice to put something on while you’re relaxing or wanting to watch sports or news); the WiFi is very spotty; and there is no place to keep your bags on (you have to use the bed every time). Again, they say this is a 3-star place ‍♂️ So far these were first world issues and nothing that we couldn’t overcome, however, the reason we decided to check out a day earlier is because this place is not safe or maintained well. There is no proper plumbing, as they have this sign near the toilet to dump your used toilet paper in the trash - EWW! (see picture). There were disgusting stains everywhere (see picture), one bathroom had only cold water in the shower, while the other one had only scorching hot water, barely any water pressure in the faucet, and the worst of all - we were greeted by ants in our sons’ room and by one of the largest cockroaches we’ve seen in our room. I could go on. And if your rooms are on the 3rd floor like ours, be extra careful with the dangerously narrow and steep steps. Did I mention they claim this to be a 3-star hotel? If this is your version of relaxation and pleasure, then knock yourself out. I signed up for an actual 3-star hotel in Isabela and instead I got something that was nothing like what the pictures claim to show. Don’t get cheated like we did and find a better place or at least go here with clear expectations. PS: if you’re pressed for time, you could entirely skip the island of Isabela, as it is very primitive and not fully developed. Maybe that’s your thing, but we found San Cristobal and Santa Cruz much more interesting and comfortable"

"This is a great place to stay at a reasonable price, especially if you need a bit of guidance on how to get the best out of a short stay on Isabela. Our host, Jackson, know the best tours and can arrange everything for you. He also took us on a walking tour of the town, painting out the best places to watch and shop."

"My sister & I stayed here for 4 nights. We had a twin room on the 2nd level with a balcony. The room & bathroom were very big, nice, and clean. Breakfast was great. Pool was great. Location was great. Best of all was Diego. He was so helpful. Answered all our questions. Booked our ferry & tour. Super friendly. Would definitely recommend staying here."

"I liked everything. The hotel is located right in the center and close to the sea. The staff is friendly. Breakfast is served on the terrace with a beautiful view. The bed is comfortable, the room is clean, and the linens are crisp white. I recommend this hotel."

"The reception staff were very friendly and helpful! They helped me arrange tours even before my stay and guided me to where I could rent a bicycle on the day of my arrival. I was happy that I could see flamingos from my room window."

"An 8 min walk from the port. Beach front location was perfect. Unfortunatly the aircon dining was not working and it was very humid, the staff offered a transfer to their sister hotel the Albermal a couple of minutes away. It looked great and the staff were great, though we didn’t experience the hotel. But the fact they offered an alternative was high up there for me. The albermal was lovely and all beach front with a pool"

"Their breakfast is very basic. They give you a free ride when you check out."

"Really nice and clean place close to the most important areas of the town. The rooms are stylish and in good shape. I had a good time here and could relax after long days exploring the island. Next time i go i would choose this hotel again for sure."

"Dirty room: blood from squashed mosquitoes at the head of the bed, old socks from the previous occupants on the shelf. I cleaned it myself. Towels were faded and full of holes. No drinking water in the rooms with glasses, even though you shouldn't use tap water for brushing your teeth. No hooks or hanging space for clothes, and no wardrobe. The remote control for the air conditioning is in the breakfast room for all rooms. The windows aren't locked, and anyone can get in. No safe in the room. The nice tablecloths shown in the advertisements aren't there either. Mosquitoes in the room, and no mosquito net or hook in the ceiling for bringing your own. Conclusion: I know these kinds of dives from my backpacking days. But those only cost a fraction of what this "hotel" costs. Unfortunately, we had no choice. The tour operator Djoser booked us here."