"Hotel staff very attentive and polite. Very good location. Excellent accommodation. I recommend it."

"The style of the chain store is the same as the Hilton Garden Inn in other countries. The environment is also good, but the English of the lady at the front desk is not very good. The overall feeling is also OK. Recommended."

"Good location, nice breakfast, and very reasonable room"

"Next to the port, the scenery outside is very beautiful, the breakfast is also very good, the transportation is very convenient, and I can basically just take a taxi to meet clients, so I don’t even need to take Uber. Recommended!"

"The building is old and the facilities are very outdated; it could be renovated."

"My 18 year old daughter and two friends stayed at the hotel from 1/20/2024 to 2/2/2024. Although the staff was friendly throughout their stay, at breakfast they were monitored at all times, watching what food was served and how many times they drank juice... these were served in small glasses... which is why the girls had to get up several times to serve themselves, also when they wanted to refill their water bottles... they were threatened with a fine if they continued with that attitude. Truly a disgrace... I have never seen this in a hotel regardless of its category. Even more so girls who should be taken care of and offered what is available to the hotel... Denying them at breakfast, which the rate says is included, water and juice and controlling what they eat is a total disgrace. But it doesn't end here, by mistake a reservation was made for accommodation to check in on 1/18/2023, but on 12/16/2023, (more than 30 days in advance), the entire reservation was canceled with Mr. Carlos at reception, since it was not known if the girls would be able to travel for college reasons. But when the date arrived, the stay could be coordinated. The thing is that when my daughter checked out of the hotel, she was charged a penalty of 1 night, (1/18/2024), claiming that the dates of January 18 and 19, 2024 had not been canceled, that the night of 1/19 could be sold to another guest but not that of 1/18... and even though I have proof of whatsapp, it was not valid. My daughter asked for the hotel's cancellation policy and they did not want to provide it to her... she watched as an employee typed it into the computer at that very moment. It's really a shame this treatment, my daughter couldn't shower before checking out of the hotel because she was missing her flight, they could have informed her the night before and not waited until the last minute. What a shame everything that happened because we were clients for many years. I suggest requesting the cancellation policy in advance and knowing that it has very limited services. If it's a rainy day, the hotel doesn't have any entertainment... it could be simple things, like board games... movie theater, to name a few suggestions. My 18 year old daughter with two friends stayed at the hotel from 01/20/2024 to 02/02/2024. The treatment of the staff was cordial throughout the stay, at morning coffee time they were monitored at all times, observing what food was served and how many times they drank suco... these were served in cups... which is why the men had to get up several times to be able to serve themselves, as well as when they wanted to put in the jugs to drink water... Meaçaram multi-las se continuasem con essa attitude. It's really a shame... I never saw this in a hotel, regardless of its category. Ainda mais meninas that we should take care of them and offer what is available for the hotel... Deny the water and suco no c"

"We arrived at the hotel to check in and the hotel informed us that the card had been declined and there was no charge for the reservation. I showed my card statement with the debit and they still wanted to charge me again. I thought this was absurd. I had to contact Trip.com to resolve the problem that they were supposed to resolve. In the end, everything worked out fine."

"Everything about this hotel was great! Checking-in with Danilo was super easy as he was extremely friendly and spoke English fluently, which was very helpful. He answered all of our questions patiently and I couldn't have asked for a better person to recommend places to see/things to do. The rooms are so beautiful, esp the ones facing the ocean. Very highly regarded hotel in Camboriu. Will def recommend to all family and friends"

"The bed was too hard, it could be more comfortable."