"We stayed 30 mins at hotel after checkout But they didn’t check anything like bills, or stuff from rooms during that time. The next morning they called us in an accusing tone that we took drinks & wine from hotel & left bills unpaid. We did not even touch a single bottle of wine or a can of soda. The only “fault” we had was forgetting about the bill for a single dish of traditional fried rice the night before. Which I believe it’s the staff’s duty to remind us, not the other way around. We’ll be paying the said bill via bank account. But I think I won’t be visiting a hotel that misses their duties, accuses us of taking drinks that we did not, and doing so in a condescending tone, again. A shame because we really enjoyed the scenery and facilities and was thinking to visit again and stay a little bit longer next time. Now there will be no next time to this hotel for us."

"Hillock villa is walking distance to local market of Kalaw and close to the click tower. They serve an awesome breakfast in the garden if the weather allows! The beds are comfortable, and the room is spacious with one double and one single bed. The bathroom had a bathtub, but to take a shower was a bit hard as the shower hose was not very long for us tall foreigners 😉 Parking can be a challenge as the road is steep and the parking place is not big enough to easily turn your car. We enjoyed our stay very much and for sure book again next time in Kalaw!"

"Golden Kalaw Inn is walking distance from the local market (every 5 days). The room is spacious and has 3 single beds and every thing you need. Beds are clean but a bit hard according to western standard. Only big towel is provided and no towel to dry your feet coming out of the shower. The internet is good and the manager made sure that there was power all the time. Overall, we enjoyed our stay!"

"I confirmed via a Viber conversation that I would stay in a mountain view room on the night of 18 December 2025 and then move to a pagoda view room on the second night (19 December 2025), as they had already received a booking for the mountain view room on 19 December. However, when I checked in on 18 December, they informed me that I would only receive a pagoda view room for both nights, stating that the invoice mentioned only a pagoda view room and that a half deposit had already been paid. I explained that based on our Viber conversation, I understood that the first night would be a mountain view room but they refused to acknowledge this and relied solely on the deposit invoice. This experience was unreliable and disappointing due to untrustworthy communication. If you plan to book this hotel, do not rely on written conversations as only the invoice receipt is considered. Their response was irresponsible especially considering that a half deposit is mandatory for this hotel."