"Our recent stay at this hotel was unfortunately a letdown. While the food was average and the rooms were nothing special, the real issues were with the service and management. We were charged more than we should have been, and despite reaching out via email to resolve the issue, we received no response at all from the management team, including Mr. Traskas, who we understand is the manager. The lack of communication and accountability was incredibly frustrating and unprofessional. Staff on-site were unable to assist, and there was no effort made to follow up or correct the overcharge. Given the overall experience, this hotel is not good value for money. You expect a certain level of service and transparency when paying premium rates, and this fell far short. I wouldn’t recommend staying here unless they make serious improvements to their customer service and responsiveness."

"The room was very clean and comfortable. The balcony was very spacious. The only thing that let this hotel down was the breakfast. The choices were limited and what was meant to be cooked wasn’t or over cooked. The bacon cremated and the fried eggs were snotty and under cooked."

"This hotel is labelled as the Grecotel LuxMe brand, but in my experience is nothing like the other Grecotel LuxMe branded hotels. The service for a 4-5* hotel is absolutely appalling. The pool and beach bars only operate between 11.00 and 18.00 and the service is very poor (with odd exceptions). At breakfast, the chance of having a hot drinks order taken is near zero. You normally have to get your own coffee’s from a machine. The service in the lobby bar in the evening is the worst. We have waited over an hour to be asked for our drinks orders and several occasions. Tonight, when I did manage to attract a servers attention, she told me that she didn’t serve our table and that I should get another servers attention!! Having paid over £12000 for a 10 night holiday, I am bitterly disappointed by the service. I am left feeling that it can only be a money saving guideline to the staff to improve profits or an attempt to illicit tips from the staff."

"As the group leader i have to say the best things about this hotel. Our stay at was genuinely exceptional from beginning to end. The property is luxurious with great views (especially sunset) and the food was really tastefull. Lastly i want to add that what really elevated the experience, was the staff. Every member of the team was warm, professional, and genuinely attentive. We received great help from the front desk."

"The exclusive boutique hotel in mainland of Greece. 3 highlights: privacy, luxury accomodation, stunning beach Hotel is built in classic greek style. Area is pretty big and you feel privacy almost everywhere. You can choose to stay in Suite or Villa. They are fully renovated, spacious and extra clean. In villa you even find glassed atrium which brings natural light to all rooms and with fontaine in the middle it makes really “wow” effect. Cleaning is made twice a day and it is simply 100%professional work. There is nothing better than start a day with great breakfast. This is what you fully enjoy here. Fresh food with a lot of choices and excellent service. The place for breakfast is superb, you have nice view to the ocean and you can enjoy breakfast in relaxed and very private atmosphere. We are experienced travellers mostly in 5* hotels and this is no doubt one of the best breakfast we have ever had. Beach is amazing. To be honest much better than i was expecting. As the hotel is at the top of the rock you must walk down the steps and there is huge, long and wide beach with soft sand. Ideal place for kids or walking around. Water is super clean, deep water is far away, so again the best deal for kids. If you stay in villa there is private cabanas for you, but there is also enough sunbeds for everyone from hotel. In whole beach you probably meet only few people and it makes you thinking to be alone there. Really the privacy and a space just for you is amazing. Dining options are broad, but i would recommend to visit either fine dining restaurant Cap Voyage or Asian style restaurant L´Orient. Other choices from two grecotels around Mandola Rosa are fine, lets say it meets the expectations, but level lower compare to these two mentioned (lot of people, worse service, not so fancy food). For lunch we would recommemd Sea Dunes with fresh catches. Mandola Rosa is exclusive private place. Special thanks to Alexander O. and superb service by Avi, Anna."