"It’s a very nice hotel. I had a great experience. Specially “thank you” to Shady from reception. He is professional and extremely friendly guy, also he took care about my trip in Lebanon to different places: advised what to visit and helped with taxi. All the staff there are friendly. Room was a bit small but clean: bedsheets and towels are in very good condition. View is amazing. Breakfast was delicious, however not that much choices. Territory is beautiful. Hotel is in the city center in tourism area, so everything you need is exactly near there. 👍🏻"

"It's not 4 stars hotel at all It's more like 1 star very old and dirty the shower and the toilet flush were broken no shampoo or soap provided hasn't been updated since the 1980's probably and not clean"

"During my recent stay at Monte Cassino, I was thoroughly impressed by the exceptional service and unbeatable location. From the moment I arrived, the staff went above and beyond to ensure a seamless experience. The check-in process was efficient, and the front desk team was welcoming and attentive, providing personalized recommendations that made my stay even more enjoyable. The location of the hotel is simply perfect. It offered convenient access to major attractions and dining options. My room was immaculate, with all the amenities I could ask for, and the housekeeping team maintained it in pristine condition throughout my stay. The attention to detail and commitment to guest satisfaction were evident in every interaction, from the concierge’s insightful tips to the restaurant staff’s warm hospitality. I would highly recommend Monte Cassino to anyone visiting Jounieh area, whether for business or leisure. The combination of exceptional service and a prime location makes it an outstanding choice."

"“Take me back to this lovely hotel ever” it was, without a doubt, the best hotel experience I've ever had. From the moment I arrived, the exceptional service was evident. The staff was incredibly attentive, making sure every need was met with a smile. If you're seeking a top-tier hotel where the service is unparalleled and the breakfast is simply the best, bay lodge is the place to be. Highly recommended!"

"Good everything is good"

"New and nice hotel! Good weekend"

"We went to Lebanon last Eid holidays, It was my first time in Jounieh, I was looking for a relaxing vacation, and wanted a sea vie hotel, they suggested Princessa. I loved it at first sight, my stay at Princessa was beautiful, and I loved the place from the first moment. The location is excellent, as it is directly on the main street and very close to all services, including restaurants and activities. At the same time, you can easily find a place for your car directly facing the entrance. The lobby’s decoration and furnishings were modern and distinctive. Beautiful Rita (at the reception) was so friendly and her smile did not leave her lips as she dealt with all customers with professionalism, speed, and precision, She tried her best to make us feel as if it wasn't a hotel, but rather our own home. As well as the bell boy who every time we asked for him, he responded with a smile and with all speed, care, and promptness. The room was clean and beautiful, with modern and comfortable furnishings, and the sea view from the balcony was always eye-catching. A cup of coffee on that veranda is priceless. As for room service, it was prompt, professional, fast, and clean, the room service supervisor lady did not hesitate to provide any service and follow up on any request. Roof Top Infinity Pool alone is out of this world. You will lose track of time as you sit in the water, refreshing yourself, and contemplating the pool water as it meets the endless seawater. I also need to thank the boys working in the pool area and their supervisor for their professional service and the feeling of friendship they surround everyone with. The breakfast was delicious, fresh, delicious, and hot. The resto was beautiful, clean, and bright, and the boys did not hesitate to fulfill any request as quickly as they could despite the crowding at times. We did not miss any item on the tables, but rather the plates were replenished with their contents without us feeling that there was an item missing or almost running out. The young man serving saj/manakish and fried eggs served his delicious dishes exactly as requested, despite the crowding of orders. In general, my impression of the Princessa far exceeded all expectations. I liked it very much and recommend it for all business or leisure occasions. Thank you Princessa staff for your good work."

"Excellent service and location. Friendly and helpful staff."

"We booked two nights at this amazing hotel/resort. They took special care of us when they found out we were honeymooners, not only with the beautiful room setting, but also wherever we were, at breakfast, at their restaurants and at the spa. Highly recommend!"