Hotel la Serena - Caja Los Andes

"Check in: Fast, friendly staff who were patient with my little Spanish / English. QR code: didn’t explain how to order room service and the staff did not do this either. Room: Clean, big, comfortable bed with clean bedding & towels. Improvement suggested : towel rack behind the doors & robes to wear to/ from spa & sauna. Locational: 1 street from beach. Security: on site 24/7 Guests: Middle aged, quiet Chilean families. School group in attendance. Vibe : “muy tranquilo” Restaurant: Very attentive staff, friendly in nature. Food: Reasonable variety and priced as per current standards. Pool : requirement to wear swim cap, even if not submerging. Seemed ridiculous. Sauna: clean. Book in advance to assure it heats up accordingly, the door was left open and the sauna didn’t heat for me. The staff member let me use the mens sauna as compensation. Gym: O utdated. Some machines broken. No weights available. Feedback : there was a very large teenaged school camp who were very loud and took extreme amounts of food at breakfast. This should have been communicated to guests to allow them to plan to eat before the arrival of 100 hungry teenagers. Staff: Overall a very positive experience"

Hotel Francisco de Aguirre

"Traditional hotel very well located, one block from the Plaza de Armas (main square) and one block from the Japanese Gardens. Very close to the main avenue, Francisco de Aguirre. The hotel is very spacious, has a swimming pool in a small garden, I laid down on the lounge chairs to rest, very comfortable. The breakfast was rich and varied enough (coffee, tea, breads, yogurt, cereals, jam, ham, salami, cheese, fruits, juices, eggs, sweet pastries). I didn't have lunch or dinner at the hotel, so I can't comment on that. Comfortable bed and clean bathroom, shower with plenty of water, several clean towels. The only downside: the internet was a bit intermittent, sometimes the signal didn't get through or it went out and you had to reconnect. That is a problem if you are going to work for a long time using the network. But if you're going out all day and just come to the room to read the news or your emails, it doesn't matter much. I did not have the type of plug used in Chile (3-pole) to charge my cell phone and laptop; the front desk had several and lent me one for the duration of my stay. Extra points for that!"

El Arbol Hostel

"Very bad, the worst experience. Bad service from the beginning, they stand on the right foot with force just to give rules, they adapt to their taste, not the clients', they look for the cat's fifth leg even for a cup of tea, rude staff, poorly behaved without funny"

Hostal la Serena

"Super recommended hostel of the serena, comfortable rooms, with cable TV and Netflix, private bathroom equipped and impeccable, super well located 5 minutes walk from the bus terminal and 25 lights, The hotel is very comfortable and very comfortable."

Cosmopolita