Woodlands Lilongwe

"Food is good 5* Accommodations 2* Problems with accommodation. Sink has two taps for hot and cold. Need 1 tap so can mix hot and cold. Unable to use two taps because the hot water will burn you. No soap, shampoo, etc caddy in shower stall, all placed near sink, need soap shampoo etc when using shower not sink. No heater, need this in winter nights. You advertise balconies, what's the point if no chairs on balcony. Waited 10 mins for receptionist to arrive to front desk to check us in. Breakfast tables not ready at 8am, they were still setting up, again delays. Only choice for breakfast is English breakfast, can't eat same dish every morning, gets boring. Have a few more choices for b-fast. No internet password given at check in, however paid internet access is advertised through skyband. Not good for a property that is located close to Embassies, which means business travellers, think about how necessary internet is. The relaxed way this property runs is suitable for Mangochi, not capital city where people come for business. Staff are good once you get their attention, and its difficult to get their attention because they seem to be daydreaming, experienced this when 3 tables occupied and 6 wait staff working. Presentation of breakfast lay out not too appealing, seems like setup is just for the sake of it. Ample parking and garden area. I normally stay at Sunbird and eat at woodlands, thought to try accommodation but not catered for persons on business trip, so will go back to staying at Sunbird and eat at woodlands, best of both worlds. It's the small things/improvements that are inexpensive to do but would make a world of difference. Note: I did not ask for my car to be washed. My car is coated with ceramic paint, which is showing many circular scratches, because person who washed it used a pail of water and kept dipping cloth in dirty pail picking up dirt in cloth and rubbing on car paint while wiping. Ask permission at checkin if guests want car washed. Worst thing, person who washed it is waiting at car to solicit tip. "

Kumbali Country Lodge

"You will not find a better place to spend your time! My wife and I went there for our honeymoon and everything was amazing from the moment we arrived! Customer Service was exceptionsl!"

Crossroads Hotel