Hotels in Masai

"The hotel's location is excellent, close to the city center and the Petronas Twin Towers. The room was spacious and well-arranged, and the facilities and bedding were good. There's also a lively night market nearby, making dining very convenient. Highly recommend!"

"Overall, the experience was quite pleasant, and the staff were all very friendly. I didn’t see any slippers in the room, but you can collect them from the front desk in the G lobby. The room provided a directory of nearby shopping areas and restaurants, and I really liked the scent of the shampoo they offered. The room was fairly clean, though the shower facilities may need some maintenance since the showerhead couldn’t stay in place. I also noticed reviews mentioning that the hot water wasn’t warm enough. Honestly, if you expect very hot water for showering, that might not be realistic. But for me, it was still warm and usable, and overall the bathroom was clean. The room had a nice view, and there was a chair by the window where you could sit and watch the egrets. The TV was somewhat disappointing, as it only offered local channels with limited options and no access to other networks. Another thing worth mentioning is that some earlier reviews said the air-conditioning wasn’t cold enough and was noisy. My experience was the opposite—it was definitely cold. Even with the temperature set to 21°C, it still felt chilly, though it was comfortable once I was under the blanket. The bed was comfortable, but the bedsheets may need to be replaced, since white fabric makes any stains very noticeable. I unexpectedly fell asleep early and had a very restful night. In the morning, I definitely didn’t want to miss breakfast, since that was one of the things I was looking forward to. The selection was quite good, though the drinks felt a bit limited for me. The rooftop sky garden had no lighting at night, so I decided not to go up. Before checking out in the morning, I went to take a look. The space isn’t very big, and it’s a pity that much of the view is blocked by wooden decorations, though the other side has a nice open view. There’s also a small lounge area in the G lobby with drinks and snacks. Drinks naturally attract ants, so I did notice some—but it was still within expectations. So my ratings are: Overall ★★★★☆ Cleanliness ★★★★☆ Service ★★★★★ Facilities ★★★☆☆ (3.5 stars) Breakfast ★★★★☆"

"The hotel was nice and comfortable, even though it was quite a distance from our intended destination."

"Came back for another long weekend and still find this place so comfortable. It's quiet, the price is right, and the location is convenient for getting around. Plus, there are more and more restaurants across the street now. Looking forward to coming back again for the May Day holiday next month!"

"The room was clean and tidy! The TV channels were great too! There are plenty of dining options downstairs, which is super convenient! I'd definitely come back again!"

"The neighborhood around the hotel is really good especially if you're looking for a quiet yet convenient one because there are a lot of food/drink stores including MacDonald right in front of the hotel, convenience stores like 7/11, Family Mart and even a gym in front of the hotel as well. Both the room and bathroom are quite spacious and clean also. Another good thing is that the hotel not only give new water bottles on every housekeeping but also has a water dispenser at the lobby for everyone to refill water anytime. The only bad thing I experienced was that the rooms are not that sound-proof at all since I can hear the guests speaking from the room beside us at night and early in the morning as well. Overall, the hotel seems reasonable for the price with its location and cleanliness for me."

"Hotel Review – The Katerina Hotel Friendly staff, good guestroom, clean & unique.” ”Have a good stay in the hotel as the staff service is attentive and responsive.” ”The room cleanliness"

"Everything was good. The receptionist is very helpful and friendly. The facilities are excellent. The environment at the hotel lobby was amazing."

"Everything is great. The location, the services, the facilities, the cleanliness all is good and satisfying. I've encountered some issue whereas the hotel has double charged me (prepaid through Trip & at the receptionist). However, the issue was solved quickly and they have refunded my money. Thanks to customer service from Trip and also to the hotel."

"A nice place to stay, just a walking distance to kipmart, eco shop and food stalls. My tv had no signal, and the hair dryer was not working. Hopefully can be fixed. The cleanliness of the room is overall satisfying. Will definitely come back."