"I booked a 2 night stay online with my wife online and decided to pay in arrival. (We chose not to have the meals as we always go out for food) We arrived into Matlock Bath a little earlier than anticipated so decided to call the Premier Inn to ask about adding an early check in to our stay. I attempted to call Premier Inn but this took me 4 attempts as nobody wss answering the telephone. I did eventually get through and spoke to a lovely gentleman who agreed that we could check in early and to make our way there straight away. In total, I paid £157 for a 2 night stay. Yes, it's a little on the expensive side but it's in a fantastic location and only 5 minutes outside of town. If you don't drive, there is a bus stop outside of Premier Inn. You will need the Sixes or the Trans Peak service either to Matlock or you can go the other way to Bakewell Upon arrival, I asked reception for a fan (I have a medical condition which requires me to stay cool, particularly at night) as we find the rooms are always quite warm there. I was told that they don't provide fans. I was puzzled by this as they have provided one on my previous stays. We went up to our room and put the air conditioning on (it was working but not kicking out much cold air). We went out and left it to do it's thing. On our return, we walked into our room and it was like an oven. We went to reception and the lady on reception said it was 25 degrees in our room and that air con is programmed to go off after a short while. I think this needs to be changed. It was way way too uncomfortable in our room. I have to have cold air around me all the time due to my medical condition The lady did play about with the air con settings for our room and after an hour or so, our room finally cooled down. We stayed in room 201 which was not ideal as it's the room right by the exit/entrance door to the corridor so every time a guest was arriving/leaving, the door would bang hard and our room would literally shake. This went on until around 3am and actually did wake us on occasions We also found that the phone signal and wifi signal in room 201 isn't great either. The best thing about the stay is the bed, it is super comfortable and if you are put into a quiet room, you will sleep so well Tea and coffee is provided in the room, some rooms have a bath and shower, some just a shower. There is lift access to the upper floors if you struggle with stairs Despite our issues, we still enjoyed our stay and It won't prevent us from staying again. We visited Crich Tramway Museum and Matlock Farm Park during our stay which i highly recommend. We have had some amazing stays here previously. This most recent one had it's issues but we will be looking forward to staying again in the future"

"Their bar and restaurant are very atmospheric. The environment is also good"

"I'll start with the positives, a beautifully presented bed and breakfast, including a very good breakfast. Unfortunately we didn't receive the warm welcome we had hoped for instead we felt judged and uncomfortable during our stay. We arrived early to park the car and were going to walk into the town as it was a beautiful day, the host greeted us and didn't really speak she seemed annoyed we were early ( we only wanted to use the toilet as we had driven over an hour) she peered into the car park where my husband and friend were at the car and saw they had a can of beer which she was disgusted at and made it very clear stating it was not a good first impression and thanked us! I wasn't aware we were on a school trip we are grown adults and I cant see what difference it made if they purchased a bottle of beer from their bar and drank it in the garden . She showed us to the room again reminding us to watch the beer as it didn't look good, the following morning at breakfast we noticed other guests leaving the breakfast room and thanking her to no response what so ever, extremely rude ! We all asked for the full Derbyshire breakfast stating the odd item we didn't want and to my amazement she shook her head at my request. We all felt extremely uncomfortable and couldn't wait to leave. It is a real shame as it was a beautiful place to stay just not the host we expected"

"Good honest pub. We stayed for 3 nights. Always busy which says it all really. Lee and his team are really friendly, fun and efficient. They certainly know how to run a pub, it’s been in their family for many years. Great breakfast and evening meals, comfortable spotlessly clean rooms. I much prefer this to a stuffy hotel, but you are staying in a pub so best if you like pubs if choosing to stay here!! 0verall cracking long weekend stay, good value and came away smiling. We will return."