Hotel Krynica Conference & SPA ★★★★

"Hotel Krynica used to be our go-to destination for the past 15 years, but after this recent stay, we won't be returning anytime soon. Our the experience was filled with disappointments. - Upon arrival, we discovered the restaurant was reserved for a company outing, and dinner was served in an outdoor dining area with a limited selection of dishes. This was not communicated during the booking process. - The saunas were mostly out of order, with only one out of three functioning during our entire stay. - On the second day, our room was not serviced or cleaned, and no one seemed to know why. - The hotel bar was closed on the second day, and the bar area was occupied by the company outing. Additionally, the restaurant only offered semi-sweet or semi-dry red wines, with no dry wine options available. Moreover, while we were having drinks in the restaurant area (since the bar was closed), the staff turned off the lights as they left for the night, leaving us to sit in the dark. The room itself had several issues: - The radiators didn’t work, and it took two visits from maintenance to fix them. I spent two hours checking if the repairs were successful. And they were - but unfortunately only in short term. The issue reapppeared during the second night. - Our room also had an unpleasant smell—possibly due to previous guests smoking or bringing animals. - The safe in the room didn’t work, and neither did one of the TVs. Overall, the hotel feels old and worn, with a clear lack of upkeep and attention to detail. It's evident that the owners are not prioritizing quality and there is no owner that would really care. This clearly adds to the ongoing discussion about the rationale behind state-owned enterprises in non-strategic sectors. On the bright side, the reception management handled my complaints professionally. They contacted me to apologize both over the phone and in writing, which has been appreciated."

Belmonte Hotel Krynica-Zdrój ★★★★★

"We arrived on Friday and were given room 101. Right across our room they have a game room. Whenever you enter or leave your room, everyone from the game room looks at you. Right next to our door was the entrance to kids room (few meters away). This means that when you try to lay on the bed and relax, you can hear kids screaming from both rooms. No way to relax. What is worse, both game room and kids room open at 10:00, so at 9:30 we had parents with kids sitting under our door, waiting. We came to this hotel to celebrate our wedding anniversary. Hoping to relax and spend some quality time. What we got was 10 hours a day of screaming and yelling. We asked at the front desk if they can switch our room. They said it's impossible because entire hotel is booked. I highly recommend you stay away from this place. Unless you like to relax in your room with screaming children next door. All I can do now is thank Belmonte for ruining our wedding anniversary."

Małopolanka & Spa ★★★

"Cameral hotel at the deck. Beautiful, stylish decor . Delicious, diverse breakfasts. Restaurant at the highest level. Very nice staff (special worships for Mrs. Zosi from the reception) full professionalism. Congratulations to the chief of the recruitment of such employees."

Hotel Czarny Potok Resort SPA & Conference ★★★★

"The stay in Hotel Czarny Potok was beyond great, we stayed for 3 days during weekend. The first thing I want to mention is great and friendly staff, which checked us in quickly and promptly. They gave us instructions on how to get into our room and after told us everything about the hotel complex and the activities you can do. Regarding the comfort and accommodation the rooms are spacious, clean, nicely decorated and fully equipped. We only had breakfast in cost of our accommodation, I want to mention the variaty of the breakfast, there is a chef who will cook infront of you, numerous of tables filled with great food, so everyone can find something they like. The hotel also has number of restaurant for lunch and dinner, which we also tried and were really satisfied with the service and food. SPA is one of the highlights of the hotel, there are multiple of pools with saunas. The only negative thing is if you are in first building there is lots of walking you have to do in order to get to the SPA. The surroundings of the hotel are mostly nature and you fell really good. We also tried outdoors minigolf which is a great activity you can do in free time. Overall if you want to stay for couple of days you will not get bored easily. I definitely recommend. "

Lemon Resort Spa ★★★★

"Excellent place to rest. The hotel room we stayed is in the lake. Wonderful atmosphere… breakfast was exceptional."

Hotel Nat Piwniczna Zdrój ★★★

"Beautiful hotel in the picturesque region in Poland. Tasty fresh eating and drinking. Swimmingpool and sauna with Fitness club. Really extreme comfortable Hotel for holiday in summer and winter too. Komfortowo i bezpiecznie. Wygodnie i swojsko. "

Hotel Perła Południa ★★★

Hotel Muszyna ★★★

Hotel Spa Dr Irena Eris Krynica Zdrój ★★★★

"The hotel is situated just by the Jaworzyna mountain. The views are beautiful. The hotel staff represents team spirit in delivering the best customer experience. The institut has variety of services and best quality products. It was amazing Christmas Eve with live music, Christmas and New Years Eve - and again with live music but the band was extraordinary. Additional we had luck as the whole Poland was grey and sad, it was snowing and you could enjoy beautiful white Xmas!"