Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2026|Premium Room
Sand TanWe had a wonderful stay overall and really enjoyed our time here. The room was clean, comfortable, and well-maintained. The self check-in process was smooth, and the staff were very responsive and helpful whenever we needed assistance. We truly appreciated the great hospitality.
The only two things that could be improved are the hairdryer and the shower water pressure. The hairdryer was quite underpowered. I have long hair, and it normally takes me about 10 minutes to dry it, but with the hotel hairdryer it took around 30 minutes. The shower water pressure was also quite low, which made showering less comfortable.
Other than these two minor issues, everything else was excellent. We would happily stay here again and would definitely recommend this hotel to others.
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Price per night from:€119
Posted on May 13, 2026
BCArSingClean and tidy, with good service. A simple complimentary breakfast is provided.
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Price per night from:€60
Posted on Nov 20, 2025|Queen Lodge
Guest User
Absolutely stunning view. Cabin was older but very charming, we made the most of the fireplace in the room and enjoyed a view of the lake from our balcony. Bathroom was clean with everything we needed. Coffee also provided in the room which was nice. I read the beds were uncomfortable on other reviews and I’d partially agree - not the best but again not the main reason or expectation for visiting emerald lake. I will say the pillows were extremely thin and uncomfortable.
Staff were very friendly and attentive. Shuttle service was easy. Restaurant was pricey but overall good. No wifi or signal in the room is something to be aware of, but heightened the experience in my opinion. Overall, great!
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Price per night from:€218
Posted on Aug 14, 2025
Anonymous User
Our 2 bedroom suite has 3 stories. The entrance was on the 2nd floor, there were no elevators. On the second floor there were 2 bedrooms, 2 bathrooms, and laundry. Go up a flight of stairs there’s the living room, kitchen and dining area, and a powder room.
The house was generally clean and tidy. But when we were about to go to sleep we saw a few strands of hair under the pillows and it was quite disturbing.
We knew it was not our hair because we saw it just as we were going to bed and picked up the pillows to fluff them; no one had used the bed yet.
We then opened the blanket to check and there was one strand of hair under the covers too.
Management apologized for it and was sincere but that did not help with our experience.
It was the hair under the pillows that made us feel that bedsheets were likely not changed.
A few other things: Headrail of blind was loose and fell down when we opened the blind.
In the kitchen cooking oil/condiments seemed to be provided, but was empty.
Overall I would probably have rated this stay 4.5 stars if it wasn’t for the hair on the bedsheets. That made us all feel very uneasy
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Price per night from:€87
Posted on Oct 14, 2025
Miles Meals
I had a fantastic stay at Fairfield Hotel! The highlight for me was the breathtaking mountain view from my room—absolutely stunning. The staff was incredibly friendly and made sure we had everything we needed. The room itself was comfortable and clean, with all the amenities you could ask for. The location was perfect for exploring the area, and the breakfast spread was a great way to start the day. Definitely a place I’d return to, especially for that amazing mountain view!
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Price per night from:€102
Posted on Apr 28, 2026|Standard King Room
Guest UserThe front desk staff were very welcoming and proactively offered recommendations for nearby attractions. While the breakfast selection wasn't huge, it was perfectly satisfactory. Out of the five different hotels we stayed at during our Banff trip, this was the only one that provided breakfast. There's a convenience store and fast-food options nearby, and it's also very close to the highway.
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Price per night from:€105
Posted on Sep 3, 2024|Two Queen Room
Guest UserThere was a small problem when checking in, so I contacted Ctrip immediately and Ctrip quickly helped to solve it. I gave it a good review. But overall, the hotel is average... The Golden area is generally very ordinary, expensive and without any special features. You can avoid it if you can.
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Price per night from:€94
Posted on Feb 21, 2026
Guest User
I think that any hotel that serves plastic knives and forks with food has little respect for its customers. If it wasn’t for that one thing I probably wouldn’t moan too much about the breakfast which at best was mediocre. The scrambled eggs were rubbery and the choice of hot food was limited to sausage, egg and potatoes. Meh. The juice machine was not working and there was a bottle of cranberry available only. Not fruit to try and choose a healthy breakfast from. The one good thing was that they had decaf coffee which isn’t normal for hotel restaurants so bravo for that.
The rooms are of a good standard, clean and reasonably equipped. The check in staff were pleasant and the process quickly and easy.
The location is good right off the highway that passes through the town. Easy access to restaurants and gas stations.
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Price per night from:€77
Posted on Oct 4, 2024
Guest User
It was in line with expectations and the location was easy to find. The breakfast was nutritious enough, but the variety certainly couldn't be compared with that of a five-star hotel. Home-cooked food would be more comfortable. My friend is also coming to visit, so I will recommend it to my friends.
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Price per night from:€84
Posted on Jul 30, 2026|Standard Room, 2 Queen Beds
Ritty LinThe service staff is very enthusiastic and can deal with our problems in time!
The room is clean and tidy, and the space is comfortable ~! ! !
If you are going to YOHO National Park, staying here is a good choice! ! !
There is also an Indian restaurant next to it. The food is delicious!
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Price per night from:€112