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Posted on Apr 27, 2026
Guest UserGreat place. Spacious room. Comfortable futons with a view of the hill. You can hear the mountain river, which is a plus for me. The public onsen is a leisurely 10-minute walk away, making it very convenient to get to anywhere: from the bus station, the ski resort, and Yubataki. There's an art gallery across the street; be sure to check it out. The onsen in the guesthouse is also very nice and clean. The hostess is very sweet and welcoming, ready to help with advice and understand your situation.
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Price per night from:€101
Posted on Jun 22, 2026
Thai traveler KEverything about our stay at Kusatsu Boun Hotel was perfect. The room appeared to have been very recently renovated—it looked brand new, yet still retained a strong sense of traditional Japanese charm and essence. It was also clean, modern, and very comfortable. The only mild minus point is that the 2 TVs using inside the suites are of the same model and brand thus they share the same remote signal.
The service was outstanding throughout our stay. The staff were consistently friendly, attentive, and welcoming. They also accommodated our limitations and requests with great care, which made us feel truly appreciated.
One of the highlights was the onsen facilities. The hotel offers three spacious public baths sourced from two different hot springs (Nishi-kawara and Bandai), making the bathing experience both unique and relaxing. In addition, our room included a private bath of a very good size, allowing us to enjoy the onsen in complete privacy.
The food was also excellent, adding another highlight to an already wonderful stay.
Overall, an exceptional stay. Highly recommended for anyone visiting Kusatsu.
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Price per night from:€227
Posted on Mar 5, 2024
Guest User
This was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
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Price per night from:€155
Posted on Mar 4, 2026
Elena Fesenko
Kusatsu itself is a magnificent place. The hotel is located right in the center. The room type was traditional with futons, and we had a mountain view, which was stunning in the morning. The hotel is well-maintained. We absolutely loved the onsen at the hotel – it was incredibly enjoyable! It was clean, beautiful, and comfortable. I particularly want to highlight the breakfasts and dinners; the selection was absolutely superb. Highly recommended!
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Price per night from:€305
Posted on Dec 1, 2024|Japanese-Style Superior Room
SRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
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Price per night from:€145
Posted on Jun 8, 2026|Japanese Western Room with Shower booth
Guest User
Overall, the hotel looks clean, but the room was dusty in places. The location is excellent, literally 2 minutes from the city center. The staff are extremely helpful, really great people. Unfortunately, they hardly speak any English. In our opinion, the price of breakfast and dinner doesn't match the quality.
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Price per night from:€185
Posted on Mar 13, 2026|Japanese Standard B (10 Tatam) (Non-smoking)
Haoyundingdangmao
The hotel is quite a walk from the bus center, and the uneven roads make it inconvenient for luggage; taxis are also scarce.
The room is spacious, and the tatami area with heating was very comfortable. It was handy to be able to pick up yukata (robes) for men and women in the lobby.
The service level at the hotel's front desk was generally poor. They didn't even bother with a fake smile, haha 😂. Japanese service is becoming more expensive and the quality is getting worse – a clear sign of decline.
The hot spring pool in the hotel is very small and the facilities are quite old, so don't expect too much.
My favorite part was still the Nishinokawara露天温泉 (outdoor hot spring) outside the hotel. It's 100% natural mountain spring water, so healing! For 800 yen, there are no services, no showers, and you need to bring your own towel. It was totally worth the trip and instantly made up for the round-trip train ticket from Tokyo.
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Price per night from:€128
Posted on Jan 6, 2026|[Non-Smoking]Japanese Room 10 Tatami
Guest UserThe facilities were very clean as they had just been renovated. The buffet had a great variety, and both dinner and breakfast were delicious! The heating in the room was apparently faulty, but I suspect the entire facility might have had issues, as even with the provided heater, some areas were very cold. At dinner, we were seated near the entrance, and it was so incredibly cold that many of the dishes were already cool, which was a real shame. When I went to the onsen in the morning, the changing room was so cold it felt like being outside. I warmed up in the hot spring, but then got cold again in the changing room. Also, there was a lot of hair on the floor near the dryers in the changing room, which was quite unpleasant. I used the onsen three times but never saw any staff cleaning it. There were hair straighteners in addition to dryers, but there were no outlets to plug in my own, which was also disappointing. I hope these issues can be improved.
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Price per night from:€84
Posted on Jan 26, 2026
Anonymous User
This onsen ryokan in Kusatsu has a public bath and rooms with private hot springs. The add-on wagyu beef set was also of good quality. You can also walk to the nearby sister ryokan to use their public bath.
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Price per night from:€131
Posted on Apr 25, 2026
Anonymous User
First off, the room was really spacious, and the hot spring was excellent. The breakfast had a great variety, and the service was warm and attentive. The hotel's location is fantastic, just a few steps from Yubatake, and there are many restaurants downstairs. The hotel facilities are comprehensive, and transportation is convenient.
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Price per night from:€110