Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 2, 2026
Bingbingdexueren
The room layout was a bit odd, with a partition in the middle, which I wasn't entirely happy with. For dinner, we had French cuisine. I saw reviews on Xiaohongshu saying it wasn't good, and while it wasn't amazing, it wasn't bad either. Breakfast options were also limited. The outdoor hot spring was a bit cold, but the scenery was nice. The best thing about this hotel is definitely the view; it feels like an 'Overlook Hotel' from a snowy mountain, and the atmosphere is really great.
Show more
Price per night from:TWD 5,671
Posted on May 17, 2026
Guest UserHad a pleasant stay here. It's about 10-15 min walk from the station. Shared bathrooms and toilets. Only 1 with a bathtub. Free washing machine and dryer (about 3-4hrs) but you pay ¥100 for the launch pod. Free coffee, tea, etc.
Beds a bit noisy and squeaky. Whole place smells like pine cos most of the furniture is pine. Place is quite quiet but you can still hear other guests walking. Good thing we stayed with few guests. There's a gap between the bed and wall so depending on how you sleep, might drop your pillow in the gap.
There's a Lawson right opposite and a good restaurant, a decent ramen place and some bakery further up.
Show more
Price per night from:TWD 1,154
Posted on Mar 24, 2026|Room With Open-Air Bath (2 Japanese Beds, Main Building)
Malingshujingling
For our last night in Hokkaido, we drove all the way from Kushiro to this small hotel in Biei. The hotel was tiny, and although it had a second floor, there was no elevator. The staff were incredibly enthusiastic and even helped us carry our luggage, which made us feel a bit embarrassed. Our room came with a private open-air onsen, so it was quite spacious, but the futon mattress was a little hard. It made me miss my smart electric mattress back home! The food here was also great; both breakfast and dinner were typical Japanese cuisine, perfectly to my liking. Definitely recommended!
Show more
Price per night from:TWD 10,492
Posted on Mar 4, 2024
Yanxiaojiu
It is a B&B run by ********* and speaks Chinese. Dinner and breakfast are charged separately. Dinner is 4,500 yen and breakfast is 1,500 yen. I went there once in autumn and winter, and the food has not changed. If you are staying consecutively or going there for the second time, it is recommended to inform the owner in advance, and they will update some dishes for you. The room is a bit old and the public bathroom on the first floor is not open. If you have a car at night, it’s very convenient to go to Shinei-no-oka to watch the stars!
Show more
Price per night from:TWD 5,885
Posted on Jun 16, 2025
Eng Yeow
A Convenient and Comfortable Retreat
There are 4 units in this building. One parking slot per unit is provided at the corner near unit 101.
This apartment offers a truly practical and comfortable base for exploring the area. We really appreciated the thoughtful touches, like the basic utensils and cutlery for easy meal prep, and the welcome inclusion of instant slippers, toothbrushes, and toothpaste. The microwave was also super handy for quick snacks and reheats.
Comfort is well-managed with one air-conditioner that kept the unit at a pleasant temperature throughout our stay. The washing machine was a huge plus, and we found the designated drying area right above it in the toilet very efficient. The separate dining table was also a nice touch, providing a comfortable space for meals. 2 dryers are outside the building.
With two double beds, this unit is well-suited for small groups or families. We also enjoyed being able to link our Netflix account to the TV, which was great for unwinding in the evenings
.
Things to Note About the Location
The apartment is located in a quiet neighborhood, offering a peaceful atmosphere. While there aren't many eateries directly nearby, there are two convenience stores within easy reach. Do keep in mind that local supermarkets tend to close around 7 PM, so plan accordingly for groceries.
We found the area to be quite pleasant for getting around, with not many cars on the road. This makes it particularly fun to explore the town by bicycle, and there are several bicycle rental stores available if you're keen to pedal around.
Show more
Price per night from:TWD 2,916
Posted on Feb 18, 2026
Guest User
Location
The location of Auberge Ninguruforet is a bit remote and far from the main town center of Biei. There are no nearby convenience stores like Lawson or Family Mart, so guests need to plan ahead for their meals and supplies. This can be inconvenient, especially for larger groups with elderly or young children who may have difficulty walking long distances in the cold winter weather.
Check-in
ProcessTo improve the check-in experience, it would be helpful if the hotel could request guests to provide their passport details in advance. This would allow for a smoother and faster check-in, without the need for guests to go back and forth to their cars in the freezing temperatures just to take photos for the registration process.
Check-out
Confusion
Even though the hotel had implemented the CCTV audio system to provide clear instructions, the language barrier appears to have caused some confusion for me during the check-out. This can be a common challenge, especially in more remote locations where the staff may not be as fluent in English.
Breakfast
Since our group requires halal food, it's understandable that we did not include the breakfast option in our package. The hotel could consider offering more diverse breakfast options to cater to different dietary needs in the future.
Luggage Handling and Car Access
One of the key issues we faced was the need to transport our luggage from the parking area to the unit using carts, rather than being able to drive our car closer to the entrance. This was especially challenging given the freezing -10°C temperatures at night .To improve this, it would be greatly appreciated if the hotel could allow guests to drive our cars closer to the entrance, even if just temporarily, to drop off the luggage. This would avoid the need for guests, especially those traveling with elderly or young children, to struggle with pushing heavy carts through the frigid weather.
Scenery
Despite the challenges, the stunning winter scenery at Auberge Ninguruforet seems to have made up for it. The -8°C temperature that morning must have created a true winter wonderland, with the beautiful snow-covered landscapes and crisp, clear skies. This picturesque setting is surely a highlight of your stay.Overall, with some improvements to the location accessibility, check-in/out procedures, and guest services, Auberge Ninguruforet could provide an even more enjoyable experience, especially for larger groups traveling with families. The breathtaking winter scenery, however, remains a major draw for this property.
We will surely come again to Auberge Ninguruforet, this time leaving our larger luggage in the car and only carrying the essentials we need for our stay in our backpacks. This will allow us to avoid the hassle of transporting heavy bags through the frigid weather, and instead focus on enjoying the stunning winter scenery.By packing light and only bringing what we need for the duration of our visit, we can easily move between our car and the hotel entrance without the struggle of pushing carts through the snow. This will make the check-in and check-out process much smoother, especially for our group with elderly and young family members.Despite the minor inconveniences we experienced previously, the breathtaking winter wonderland at Auberge Ninguruforet remains a major draw for us. We look forward to returning, better prepared to handle the cold temperatures, and immersing ourselves in the serene, picturesque setting that this property offers. With a few adjustments to our packing and luggage management, we are confident our next stay will be an even more enjoyable and memorable experience.
Show more
Price per night from:TWD 1,363
Posted on Feb 23, 2026|Japanese Style Room
woodyzhouThe environment is fantastic. As soon as you walk into the lobby, you're hit with the smell of sulfur, which confirms it's a real hot spring. They even offered complimentary buffet breakfast and dinner for the kids, which was unexpectedly plentiful. The hot springs are great for soaking, and the Ice Waterfall Festival nearby was also a beautiful sight.
Show more
Price per night from:TWD 4,037
Posted on Feb 26, 2026|Japanese Style Room in Shiki Annex Building(Non-smoking)
Guest Userstaff at reception counter was unfriendly, unhelpful and heartless.
เจ้าหน้าที่โรงแรมนี้แย่ที่สุดตั้งแต่ที่ฉันเคยไปเที่ยวประเทศญี่ปุ่นมามากกว่า30ครั้ง ชั้นจะไม่ไปพักที่นี่อีกแน่นอน ตอนเช็คอินเราถามถึงค่าบัตรเข้างาน Ice Fall Festival เจ้าหน้าที่บอกแค่ราคาบัตร แต่ไม่แนะนำว่าถ้าซื้อบัตรที่โรงแรม จะได้ส่วนลดเหลือ 800เยน จากราคาปกติ 1,000เยน ทำให้เราต้องไปซื้อบัตรที่หน้างานในราคาที่แพงกว่า (200¥*6คน) ฉันรู้เพราะเห็นป้ายเล็กๆที่เคาน์เตอร์ตอน checkout วันรุ่งขึ้น 🙁
นอกจากนี้ เราได้ขอความช่วยเหลือพนักงานให้ช่วยโทรศัพท์เพื่อจองกิจกรรมหิมะในวันพรุ่งนี้ให้ แต่เค้าตอบกลับมาสั้นๆแค่เพียงว่า ช่วยไม่ได้ เค้ายุ่งมาก และมันไม่ใช่หน้าที่ของเค้า ซึ่งมันก็ถูกนะ แต่มันฟังแล้วรู้สึกแย่มาก ตอนนั้นมีแค่ชั้นเป็นลูกค้าคนเดียวที่มาเช็คอิน ไม่ได้มีใครมารอคิวด้วย ทุกครั้งที่ชั้นเคยขอความช่วยเหลือจากเจ้าหน้าที่โรงแรมอื่นที่ญี่ปุ่นให้ช่วยโทรศัพท์จองร้านอาหาร หรือกิจกรรม พนักงานที่อื่นเค้าจะยินดีให้ความช่วยเหลือเสมอ แต่พนักงานที่นี่ต่างไปมาก
เราเคยไปที่เมืองนี้ sounkyo เมื่อ ปี 2017 และชอบงาน ice fall festival มาก แต่การมาครั้งที่2 นี้ และพักที่ kankou hotel เป็นเรื่องที่ไม่น่าประทับใจเลย
Show more
Price per night from:TWD 1,012
Posted on Jul 1, 2026
りょうちゃんのママヒグマ出没を心配していましたが、美瑛駅周辺は出没していないそうです。駅からのアクセスもよく、何より清潔で快適。トイレ、洗面台、お風呂は共同ですが、お家のお風呂みたいに寛げました。
朝食も美味しくて、宿の方も親切で感じ良かったです。
ひとつだけちょっと困ったのが、洗面時の水の出方です。自動水栓ですぐ止まってしまうので、顔を洗うのに苦労しました。
あと、トイレは男女別の方が安心です。
Show more
Price per night from:TWD 1,102
Posted on Dec 3, 2025
Anonymous User
Convenient location close to the ropeway and public transportation. The hotel is a little dated though. There are indoor and outdoor onsens but the outdoor onsen is opened to male and female on different dates. The hotel provides shuttle bus service to take you to their nearby sister hotel which has outdoor onsen throughout the week. The buffet breakfast and dinner are very average so don't expect much. The reception hardly speaks any English or Chinese so be prepared to use a translating App.
Show more
Price per night from:TWD 3,581