Hot Spring Hotels in Kamikawa District

A very comfortable and relaxing place. The public onsen has beautiful scenery, while the private onsen offers great privacy and comfort. The whole area is very clean, and there is a restaurant on the second floor, which makes everything very convenient. Overall, it was a wonderful experience and a beautiful memory.

For our last night in Hokkaido, we drove all the way from Kushiro to this small hotel in Biei. The hotel was tiny, and although it had a second floor, there was no elevator. The staff were incredibly enthusiastic and even helped us carry our luggage, which made us feel a bit embarrassed. Our room came with a private open-air onsen, so it was quite spacious, but the futon mattress was a little hard. It made me miss my smart electric mattress back home! The food here was also great; both breakfast and dinner were typical Japanese cuisine, perfectly to my liking. Definitely recommended!

Beautiful 大雪 area with sulfur smelling natural onsen water. Nice outdoor onsen, fireplace, lounge area for free drinks including sake, beer, wine, gelato, soft serve ice cream, good finger foods. The unrenovated areas are old looking. There are many tour groups each day and dinner time especially feels very crowded as if you are a member of their tour group. Not a very pleasant experience but food quite ok. In terms of service, all the female staff were helpful and friendly especially the female supervisor at the check in counter, she was helpful and very dedicated. However I had an unpleasant experience with a male supervisor when checking in, very unfriendly, told me no kettle in room can be provided while later I found out there are kettles. It made the overall experience very negative and the tone of voice was very unpleasant. Maybe he is overworked so I didn't take it personally but this kind of service is very unusual in Japan or anywhere in the world at this level of accommodation. Not sure if will go back again or recommend to family or friends.

The staff 々 was warm and warm, and it was an inn where you can heal your heart as well as healing in nature. The meal is lined up with the dishes of the cooking chief Sato-sama's specialty 々, and you can enjoy an impressive meal such as wakatake-ni with a strong aroma of soup stock and Ezo deer Genghis Khan. The bath is also the best! Both the indoor bath and the open-air bath can enjoy the best time to take a bath while feeling the power of nature. Next time, I will stay aiming at the summit of Mt. Tom Lausi, which I long for.

Self-driving traffic is very convenient, parking is outside the door The owner is very attentive The hot spring has to take two steps to the hotel next to it. In the evenings is dining in their living room is shabushabu The overall room feels classical Western But very clean and comfortable

Highly recommend Hotel Kumoi. Staff was very friendly and helpful. We arrived later due to heavy snow. Staff kindly offered to extend bath hours to accomodate which we greatly appreciated. Room was clean and spacious. Free parking available. Walking distance to daisetsuzan ropeway.

The environment is fantastic. As soon as you walk into the lobby, you're hit with the smell of sulfur, which confirms it's a real hot spring. They even offered complimentary buffet breakfast and dinner for the kids, which was unexpectedly plentiful. The hot springs are great for soaking, and the Ice Waterfall Festival nearby was also a beautiful sight.

staff at reception counter was unfriendly, unhelpful and heartless. เจ้าหน้าที่โรงแรมนี้แย่ที่สุดตั้งแต่ที่ฉันเคยไปเที่ยวประเทศญี่ปุ่นมามากกว่า30ครั้ง ชั้นจะไม่ไปพักที่นี่อีกแน่นอน ตอนเช็คอินเราถามถึงค่าบัตรเข้างาน Ice Fall Festival เจ้าหน้าที่บอกแค่ราคาบัตร แต่ไม่แนะนำว่าถ้าซื้อบัตรที่โรงแรม จะได้ส่วนลดเหลือ 800เยน จากราคาปกติ 1,000เยน ทำให้เราต้องไปซื้อบัตรที่หน้างานในราคาที่แพงกว่า (200¥*6คน) ฉันรู้เพราะเห็นป้ายเล็กๆที่เคาน์เตอร์ตอน checkout วันรุ่งขึ้น 🙁 นอกจากนี้ เราได้ขอความช่วยเหลือพนักงานให้ช่วยโทรศัพท์เพื่อจองกิจกรรมหิมะในวันพรุ่งนี้ให้ แต่เค้าตอบกลับมาสั้นๆแค่เพียงว่า ช่วยไม่ได้ เค้ายุ่งมาก และมันไม่ใช่หน้าที่ของเค้า ซึ่งมันก็ถูกนะ แต่มันฟังแล้วรู้สึกแย่มาก ตอนนั้นมีแค่ชั้นเป็นลูกค้าคนเดียวที่มาเช็คอิน ไม่ได้มีใครมารอคิวด้วย ทุกครั้งที่ชั้นเคยขอความช่วยเหลือจากเจ้าหน้าที่โรงแรมอื่นที่ญี่ปุ่นให้ช่วยโทรศัพท์จองร้านอาหาร หรือกิจกรรม พนักงานที่อื่นเค้าจะยินดีให้ความช่วยเหลือเสมอ แต่พนักงานที่นี่ต่างไปมาก เราเคยไปที่เมืองนี้ sounkyo เมื่อ ปี 2017 และชอบงาน ice fall festival มาก แต่การมาครั้งที่2 นี้ และพักที่ kankou hotel เป็นเรื่องที่ไม่น่าประทับใจเลย

The room was spacious and very clean and we stayed for 2 days. There was a play place for children. A big comfortable to relax after insen. I had good view of lake and mountain from our room. onsen was very good. Very pleasant place to stay to relax. Not much activities nearby like to walk round or view. Quite unfortunate the restaurant was closed and we didn't get to try their food.