MMakatiThis is our first time at Hilton Pampanga and the ambiance is good.But the room view is not good it's dissappointing.The hotel staff was friendly but the lady in the front desk is not so.If your looking for a place far from busy place,it's good to stay at hilton.
AAnonymous UserWe had a good stay so far. The room was clean, comfortable, and well-maintained. The staff were also friendly and easy to approach whenever we needed assistance. Overall, it was a pleasant experience.
AAngelica CastadaPros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
GGuest UserThe location of the hotel is relatively remote, in a village, it feels like the form of Chinese farmhouse, the grab can't be positioned, breakfast is normal, there is a big sofa, you can sleep, it seems to be a free airport pick-up.
AAnonymous UserThis place is very accessible to Aqua Planet, SM Clark, 24 hrs K Mart Grocery store and other Food Establishments. The staffs are very accommodating and helpful specially the assigned staff in the lobby.